United Fabricare Supply, Inc. v. 3Hanger Supply Company,
Inc., 2012 WL 2449916 (C.D. Cal.)
United is a dry cleaning supply company, and 3Hanger is a
competitor. In February, the L.A.
Business Journal published “Hanger Makers Swing in Wind?” which discussed the
possibility that the federal government would impose tariffs on companies that
import hangers from Vietnam or Taiwan. “The LABJ Article reported that U.S.
Hanger Co. LLC (“U.S. Hanger”) and some other American hanger makers had
petitioned for such tariffs and that their complaints had led to a federal
investigation.” The article contained
numerous false statements about United’s involvement, such as that United was
the parent of U.S. Hanger. It also
quoted 3Hanger’s VP saying that “U.S. Hanger's parent company, the largest
dry-cleaning supply distributor in Southern California, is trying to squeeze
out other suppliers,” and that “[t]hey won't sell hangers to me,” though United
doesn’t make hangers.
After the LABJ article was published, 3Hanger reprinted it
in a pamphlet distributed in hard copy and by email, including a discussion of why
the “costs of [customers'] supplies will be increasing at such an alarming
rate.” The pamphlet reached many of
United’s customers and was also on 3Hanger’s website. It “included excerpts from different portions
of the LABJ Article, combined together without correct attribution, and in some
instances added United's name in bold print to sentences in which United had
not been mentioned in the original text.”
The LABJ published a retraction and issued a C&D to
3Hanger, with which 3Hanger complied.
Separately, in September 2010, 3Hanger sold dry cleaning
“poly bags” in boxes which originally had been printed with United's logo and
other marks, which came from a cancelled United order from a mutual
supplier. The supplier put 3Hanger’s
name on the boxes to cover United’s name, which was still printed on the boxes
and could be seen by peeling back the label.
(Bruce Boyden has recently
posted on the dearth of precedent in copyright law dealing with these types of
issues; given the attempt to cover up the marks and the economic
significance of the underlying product distinct from the logos/marks, I think
any IP claim based on this action would be misuse, but the court says it’s an
“isolated incident.”)
In May 2011, 3Hanger sold boxes of United's copyrighted
caped hangers bearing the phrase “Your Clothes Cleaned & Pressed For Your
Success,” again coming from a rejected order from a mutual supplier. The client attached print ads for a TV show
over United’s copyrighted material, though the ads didn’t completely cover it
up. After receiving a C&D from
United about the hangers, 3Hanger didn’t knowingly sell any United hangers.
United sued for false advertising, unfair business
practices, trade libel, and trade dress infringement.
The court agreed that United was likely to succeed on the
merits of its false advertising claim based on the altered LABJ article
pamphlet.
The parties disagreed about the corporate relationship
between United and U.S. Hanger: 3Hanger said there was some, but United said
there was no parent-subsidiary relationship and United doesn’t own any stock in
U.S. Hanger. The LABJ’s retraction
stated that “While there are some common ownership ties between them, the two
companies are separate.” Thus, the LABJ
article, even unaltered, was false.
3Hanger made the statements in the LABJ article by
republishing it, so the court wasn’t going to parse 3Hanger’s additional
alterations. 3Hanger argued that the few
statements it made through its alterations weren’t about the parties’ products
or services. (What about commercial
activities?) But distributing the LABJ article
pamphlet communicated to the industry was that United was seeking to drive up
the price of products sold by United's competitors, and that as a result
customers would suffer. The excerpts in
the pamphlet were attributable to 3Hanger.
Also, they counted as commercial advertising or
promotion. As in the foundational Gordon & Breach case, what wasn’t
commercial speech in the LABJ’s hands became so in 3Hanger’s when 3Hanger
repurposed it for promotional use.
3Hanger used the article “to promote its own business at the expense of
United's standing and reputation with customers. For example, the pamphlet
reads: ‘We hope this helps to at least explain the increasing cost of your
supplies. We at [3Hanger] are doing everything we can to bring back some relief
to this situation.’”
The court did not separately address materiality, but found
that United was likely to succed on the merits of its Lanham Act false
advertising claim, and thus also on the similar California state law
claims. It didn’t bother to reach the trade libel/trade dress
infringement claims, which it characterized as “less strong.”
However, United was unable to make out irreparable
harm. The September 2010 and May 2011
hanger sales were isolated incidents and there was no evidence they were likely
to recur. But more importantly, 3Hanger
complied with the LABJ’s C&D, and the court thought it was going to
continue to comply. It might be true
that United already suffered irreparable reputational harm, received customer
complaints, lost orders, and expended resources counteracting 3Hanger’s claims,
that’s all about liability for past acts.
United’s only allegations of future harm related to the Fabricare
Conference, coming up in July, which is an industry trade show at which the
parties would both be exhibitors. United
was concerned that an individual associated with 3Hanger would denigrate
United, and “the record suggests a basis for that concern,” but given the First
Amendment concerns involved, the court couldn’t fashion an order “sufficiently
narrow and unambiguous that is untethered to the distribution of the pamphlet
or the article.”
The court therefore declined to order a preliminary
injunction, but warned that “this ongoing lawsuit, the potential for damages
for willful conduct or exemplary damages, and the tools of discovery under the
Federal Rules of Civil Procedure should adequately protect United's interests
if 3Hanger were to reinitiate its alleged ‘false advertising campaign.’”
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