Mary Catherine Amerine, Reasonably Careless Consumers in False Advertising and Trademark
Consumers can devote much more (or less) time to a decision
than seems rational for the amount of risk/benefit in their lives. Court expects
consumers to be reasonably prudent in both TM and false advertising. But courts
apply this test very differently and in contradictory ways for inexpensive
consumables. In TM, assumption is that consumers will be more careful with
expensive goods and less careful, to downright careless, for cheap grocery
items. This goes back to the 1930s. Consumers can’t be expected to examine
labels carefully—they find confusion for marks that might not be very close,
like BREW NUTS/BEER NUTS, POWERBAR/POWERSTICK energy bars, BULLS’ EYE/RAGINB
BULL for BBQ sauce, HUGGIES/DOUGIES. Ann Bartow points out this also reflects
assumptions about female shoppers, who do 80% of shopping. Class component as
well. More importantly, the assumption may just be wrong. 2019 survey on “low
involvement” and “high involvement” buyers; 53% of grocery shoppers were high
involvement; under age 45 more likely to be high involvement; gender had weak
association with high involvement, but yearly income = more likely high involvement.
So courts might be wrong about half the time.
One question: how does this bear on store brands that mimic
national brands.
Compare: false advertising in product packaging, where
courts have very different expectations for the reasonable consumer, both
Lanham Act and state law unfair competition cases, of which there are far more.
Manuka honey case: court said that reasonable consumers would know rather a lot
about Manuka honey. That’s a much higher standard than required in TM. Is this
disparity justified? She doubts it, even based on history and tradition. Low
cost should not equal low care across the board.
Mark McKenna: Is there any relationship between cost and
care or differences in how that manifests in categories? That is, how should
courts operationalize this? Deep tension b/t empiricism and normativity in both
these areas. Is doctrine really trying to approximate empirical reality or making
decisions about the kinds of consumers we’re willing to protect? [which would
be an additional reason TM would be broader b/c we aren’t distinguishing among types
of producers we’re willing to protect in the same way.]
A: sees false advertising cases as normative.
RT: Lowest common denominator reasoning: one response is that
TM says that if consumers are heterogenous we protect the least sophisticated
group regardless of whether there are costs to the nonconfused group. Consumer
protection law doesn’t do that. If we said that out loud within our discussions
of reasonability maybe there’d be less of a conflict.
Relatedly: probabilistic reasoning: a private plaintiff can
win if a substantial number are likely to be deceived, which can be as low as
15%; in a class action, courts think it has to be presumed that 100% are
deceived, and they don’t seem happy with numbers that low although they might
be willing to go with 40% or 50%
Hughes: Surveys aren’t scrutinized for whether they selected
reasonable consumers—which affects the “empirical” claim. [I love this point.]
TM law may also be contextless b/c they’re about
registration. [That seems unlikely to me, given the number of TM infringement
cases litigated about reasonable consumers.]
Courtney Cox, This is a Talk About Deception
Manipulation is a broader concept than deception. Existing
laws and doctrines targeting fraud may also extend to manipulation that’s not
deceptive. Courts might have more power than we think without additional laws.
If we think of consumer protection law as being in part about manipulation, not
deception—Joe Camel, where children are being manipulated—maybe those are not
sui generis but part of a broader prohibition. There are other ways to muck
with adults’ decisional processes. Methodological point: be careful about
theoretical concepts because of anchoring bias (also a leading tool of
fraudsters) which can lead us astray.
Evidence against this thesis: the name of the ancient tort,
deceit. The name of the modern tort, fraudulent misrepresentation. Restatement
Second of Torts also says misrepresentation. But we should get to ask whether
deceit is about “misrepresentation” or about “deception” (the result).
Deception: A causes B to have a false belief (maybe
intentionally). But a better definition includes A intending for B to conclude
(or to communicate/imply) that P, acts so as to cause B to conclude that P,
where P is false, and where A has the relevant beliefs. Mostly, at the very
least, A can’t believe that P is true. If A doesn’t believe P is true, that may
be misleading but it’s not deceptive.
Who cares? Start w/leading example of law of deception, the
tort of deceit, the leading lies-based cause of action: fraudulently make misrepresentation
for purpose of inducing another to act in reliance: subject to liability for pecuniary
loss caused by justifiable reliance.
The centrality of reliance to this tort according to
Goldberg & Zipursky matters: reliance is not about harmful lies; even if a
misrepresentation harms a victim, there’s no deceit claim unless the victim
relies on it. If a third party pays for a purchase by a second party that she’d
already agreed to pay for (“whichever you pick”), and the misrepresentation
affected what the second party chose and negotiated for, the third party can’t
recover for deceit because she didn’t rely on the misrepresentation. The
deception didn’t play into her decisionmaking process. Thus, it would seem that
deceit is not about deception. But then what is it about? Her suggestion:
manipulation. Covert or hidden influence—surreptitious mucking with the
reasoning process. It’s common to confuse manipulation and deception—trick,
dupe, cheat, cunning.
Once you see that deceit is about manipulation and not
deception, you can choose two deceits: manipulating another to detriment or
manipulating another to detriment by means of deception.
But, surprise! Restatement allows claims for deceit even if
fraudster believes P is true.
RT: Perhaps if these distinctions are too difficult for
philosophers they are definitely too difficult for courts and we should start
looking for harm causation + falsity anywhere in the chain.
However: Joe Camel seems different from causing someone
to have a false belief. “Neither true nor false”—bullshit/puffery. Saying that
you “believe” Joe Camel doesn’t make much sense.
A: if we think about deceit as being about deception, you’d
need a proposition, but if it’s about manipulation, there’s a potential for
manipulation in ways other than a false proposition, including a surreptitious
mucking with the decision process. Puffery can be false, but grownups are
expected to know that “best” is not reliable.
McKenna: simple version of manipulation seems fundamentally
incapable of being a rule that a court could apply; distinguishing between
manipulation and persuasion is an impossible task (as is often whether they
have been “harmed” by being persuaded). That suggests the narrow version—manipulating
by deception—is the only way to make the legal standard manageable. [I
will note that an interventionist state could decide to rely on what you
were persuaded to do as a distinguishing fact, though that has a bad
history.]
A: relevance to dark patterns/behavioral manipulation that we
aren’t aware of and affect our decisions but don’t involve propositions.
Philosophers might be able to learn from consumer protection law about how to
break down the concept of manipulation [and distinguish it from persuasion?]
Barbara Lauriat, Two Nations Separated by a Common Trademark
Law
In UK, goodwill is a different thing from TM protected by
the tort of passing off. TM rights depend on registration, though not unaffected
by use; registered TMs are property rights. UK is not “unfair competition”
regime as such: protects the property right in goodwill through tort.
US: TM is use-based and protected through common law
enhanced by statute; US courts identified goodwill as the property right
protected by common law TM doctrines; blurred distinction between registered
and unregistered marks—all protected by the same doctrine.
Christopher Wadlow identified three doctrinal strains by the
1870s: common law passing off, which required fraud and allowed only damages as
a remedy. Passing off in equity, which could result in injunction without
proving scienter. Statutory doctrine of property in TM, by which infringement
was wrong whether there was knowledge or intent. TM law is messy and these
blend; in the UK, those three strands resolved in early 20th century
into two strands: registered TM rights and tort of passing off which protects
goodwill. In US they turned into one amorphous blob. 1903: Paul’s Law of TMs
says in England “TM has become practically synonymous with registered TM.” 1878
treatise: recent authorities mean that TM is property insofar as an imitation
will be infringement restrained by law even when there has been no fraud. What
about things that couldn’t be registered? Was it supposed to take over from
common law? Wasn’t clear. TMs became increasingly formalities-based: in 1905
Act, registration was source of title to exclusive right as opposed to evidence
of common law right; use was not required for registration. But passing off
required property to protect that wasn’t a TM. By 1915, they used “property in
the business or goodwill likely to be injured by the misrepresentation.”
In the US, goodwill was the object of TM/unfair competition protection;
goodwill is use-based.
Areas that highlight the challenges of combining formalities
based statutory protection with use based common law protection in both jurisdictions:
secondary meaning/acquired distinctiveness; incontestability; prior rights;
assignment in gross; bad faith; dilution; relationship with privacy/personality.
McKenna: Periodization here is tricky b/c registration comes
to UK earlier. Thinks by early 20th century, distinction between
technical TMs and unfair competition was pretty solid, though it then
collapses. Trade names: now thought to be the category of things that need
secondary meaning, but they used to be something different. Lanham Act drafters
understood themselves as covering technical TMs and leaving unfair competition
alone; courts just made up protection for unregistered marks, mostly because of
Erie. There was a distinction in American law, but it got wiped out.
A: broadly agree to a great extent—not as linear as it was
in the UK. US swerves at two and then gets one.
RT: [unjust enrichment: not required to show harm. Starting to
create Article III problems in the US. What about the UK and lack of harm
requirement?
A: there are some cases that definitely verge on harm-free.
Depends on the judge. Unfair advantage—incorporated EU rules—is that unjust
enrichment? Does unjust enrichment start to come naturally when you’re
protecting goodwill? If there’s statutory provision, you just protect against what
the statute says (though you may have to figure out what counts as “unfair
advantage” from the statute).
Vidal v. Elster: Thomas claims that English law protected
against use of name as fraud; no, that’s the opposite of the truth, 1848 Clark
v. Freeman, where P was an eminent physician but not a competitor in the market
for consumption pills; he lost because he had no claim (neither libel nor TM).
English law protected against use of TMs/passing off by competitors,
which could include names under appropriate circumstances.
Matthew Sipe, Trademasks
Ghost kitchens where you think you’re buying from a local
but you’re getting Chili’s wings, which you might already know you hate.
Rebranding after disasters, e.g. AirTran to Southwest. Makes it harder for
consumers to exercise their preferences. New TMs hide from consumers. Companies
also do the opposite: proliferate brands; buy small businesses and keep their
names so the beer you think is local is made by ABInBev. Every beer band you’ve
ever heard of is owned by two sellers. Conceals outsourcing; changes in labor
practices; changes in product quality.
TM law tolerates this; it’s not misuse or abandonment. This is
a problem for our ordinary conception of TM law as protecting consumers against
deception, reducing consumer search costs; protecting producer investments, incentivizing
producers to maintain their reputations. Masking creates deception and
confusion, increases search costs, and reduces the incentive to maintain your
reputation because you can bail at any moment. Even in the heartland—passing off—we
are totally fine with deception and confusion aided and abetted by TMs.
Instead, the only justification for TM law is protecting
producers; benefits to consumers are purely ancillary. TM owners allow
producers to control search costs for consumers—raising and lowering are
both permissible.
Makes TM law as competition story less plausible—not efficiency,
not consumer welfare, so it’s competition law with a producer welfare standard.
Makes TM as property way more plausible: centered on
preventing interference and free riding rather than public benefit; quasi-moralistic;
right to destroy; lack of strong duties for owners; tolerant of inefficiencies.
Proposal: Supplementing trademarks with consumer protection—to
make TMs more acceptable, control TM as vehicles of deception that are
deceptive because of secondary meaning. Maybe InBev needs to put its logo on
the beer brands it acquires, at least for a while. Maybe new formulas need to
be clearly advertised.
Fromer: who would have standing? Competitors might be the
appropriate targets in this story.
McKenna: this isn’t just about when there’s some change in
the mark. Inherent in the fact that the modern source rule doesn’t mean
anything like what “source” means—includes marks adopted in the first instance.
The way they’re used obscures everything about the production process.
Theoretical claims about TM are grossly overbroad: TM has
never been about search costs—only a very tiny range of search costs; there are
millions of other sources of search costs about which TM has nothing to say. If
you really cared about search costs writ large, you’d do cost benefit analysis.
You’re talking about circumstances where the balance changes. But that just
means the scope of TM’s concern for search costs is narrow; the assumption is
that the market polices other aspects of search costs—if they change their
product and it sucks, the best thing they can do is keep their TM because it
allows us to punish them for that.
A: some are self-correcting and others aren’t. A consumer might never discover that their favorite
microbrewery was purchased by InBev.
Hughes: you’re against versioning? GM makes Cheerios and
Trader Joe’s makes Honey O’s in the same facility. Is that also a problem
because TJ’s sells what are in effect Cheerios? Thinks the deterioration
problem is self-correcting. Ben & Jerry’s says Unilever on the back so it’s
not deceptive.
Rosenblatt: We think of TM as being about deception, but
maybe they should be about manipulation! Also, maybe this is not an acceptable
regulation of interstate commerce any more!
RT: Take a look at treatment of omissions under consumer
protection law/scienter requirements are relevant. Scienter and materiality are
often partners: if it’s material and unexpected, we can often infer that you
intended people to rely on the omission. When you have to read the back of a
package as a reasonable consumer is a question presently setting district and
circuit courts on fire!
A: expects that the lowest likelihood of reading the back of
the box is when you’ve bought it before and already have defined expectations.
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