Stout v. Grubhub Inc., 2021 WL 5758889, No. 21-cv-04745-EMC
(N.D. Cal. Dec. 3, 2021)
Stout sued Grubhub over an allegedly false promise to
provide “Unlimited Free Delivery” to Grubhub+ subscribers. Grubhub sought to
enforce its arbitration agreement. Concluding that the complaint sought private
injunctive relief in part and public injunctive relief in part, the court found
the claim severable under the arbitration agreement, which had a severability
clause. These contortions occur because of California’s rule that a right to public
injunctive relief can’t be waived, whether by arbitration agreements or
otherwise. So the private relief (the request not to charge Grubhub+
subscribers extra for delivery under any circumstance) has to be arbitrated,
but not the pure claim “don’t advertise ‘Unlimited Free Delivery’ while
actually sometimes charging for delivery.”
This split result occurred because the Ninth Circuit has
narrowed the concept of “public injunctive relief” to only things that could in
theory benefit anyone, not things that benefit a specific existing class of
people (e.g., current Grubhub+ subscribers). I’m not entirely sure why that
means a split result in this case, though—the court reasoned that anyone could
become a Grubhub+ subscriber, and thus an injunction against falsely
advertising the program benefits the public. But by the same logic, wouldn’t a
ban on actually charging extra delivery fees to Grubhub+ subscribers in the future benefit
the public, any one of whom could join Grubhub+?
This all stems from Hodges v. Comcast Cable Communications,
LLC, 12 F.4th 1108 (9th Cir. 2021), which interpreted the California rule (from
a case called McGill) as holding that public injunctive relief: (1) is usually
future-directed, (2) does not require the class action mechanism, and (3) is
distinguished from private injunctive relief, which provides benefits “to an
individual plaintiff – or to a group of individuals similarly situated to the
plaintiff,” by involving diffuse benefits to the “general public” as a whole.
The paradigmatic example of public injunctive relief is an injunction against
false advertising aimed at the general public.
Thus, injunctive relief that only benefits people who become
customers is private injunctive relief (although injunctive relief that only
benefits another subset of the public, such as those eligible for free tax
filing services, is not). An order enjoining Grubhub “from continuing to
engage, use, or employ [its] practice of misrepresenting [its] delivery fees.”
The court rejected plaintiff’s argument that there were two
ways to address the false advertising—either to change the advertising or to
make it true--so it was all public injunctive relief. “[T]he fact that the alleged underlying misconduct concerns false
advertising does not mean that any requested injunctive relief affecting the accuracy
of that advertising is automatically deemed public in nature,” since a court
should consider “who primarily benefits from the injunctive relief requested
and who is only incidentally benefited.”
I think the “primarily” consideration here is more understandable
as being about forward-looking versus backwards-looking; otherwise the logic
that false advertising, while targeted at the world at large, actually has a
chance of harming only a subset of people should mean that both types of relief
are “private.” Either form of relief would benefit the public, who are generally invited
to join Grubhub+.
Still, even though Grubhub+ is only available to Grubhub account holders, “there is no indication that Grubhub+ is only advertised to existing Grubhub customers, as opposed to the broader public. Nor is there any showing that one must first be a Grubhub customer before buying a Grubhub+ subscription.” Thus, half of the case stays in federal court as seeking public injunctive relief.
However, the court noted, Stout might lack standing to pursue the “don’t charge the delivery fee” remedy, since he is no longer a Grubhub+ subscriber. The arbitrator could decide on plaintiff’s standing to seek an end to the putative delivery charges.
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