Friday, April 07, 2023

27th Annual BTLJ-BCLT Symposium: From the DMCA to the DSA: Keynote and copyright interactions

Opening Keynote by Irene Roche-Laguna of the European Commission’s DGCONNECT group on origins and aspirations for the DSA

People thought it couldn’t be done; didn’t know whether it would be a directive or a regulation. But took only 6 months to agree and 22 months to be adopted. We also managed to keep the substance—3 red lines: country of origin, safe harbors, prohibition of general monitoring obligations—widely acknowledged for its balance. Council often turns a beautiful baby into a Frankenstein’s monster; it was very close to being much worse. In Council, we had proposals for staydown; Netherlands asked for a modest duty of care; Germans wanted a 24-hour deadline copying NetzDG; Parliament wanted liability exemption for marketplaces except for illegality; staydown; and prohibition of automated filtering that would have prevented spam filters.

Now the EU is ahead of the US—in Gonzalez, SCOTUS is being asked about recommendation systems; but we’ve already answered that. Recommending videos on the basis of user behavior is not enough to show specific knowledge of illegality. Twitter: does a platform that scans for terrorist activity become liable merely b/c it could have taken more aggressive action? EU has answered in eBay case, no, it has to have actual knowledge, usually triggered by a valid notice. “Good Samaritan”: implementation of measures detecting content that may infringe the law does not constitute knowledge and control over that which escapes deception. We win!

DSA improvements on Ecommerce directive: new, clarified and linked to due diligence obligations.

New is important b/c it’s a democratic endorsement. Qs: “These companies know everything about us; how can they not know what’s illegal? How can they not know when illegal content is reposted? They make money from third party content and should be responsible for it. The Ecommerce Directive you point to is so old, adopted when the internet was new.” This legal ageism was the last resort of critics. Although it was opening Pandora’s box, a hornet’s nest, and a can of worms at the same time, it was worth redoing. Fortunately the red lines were respected as the democratic mandate of the safe harbors was respected. This was not easy—the first question asked in committee was what about staydown. But Art. 8 prohibits general monitoring obligations, which is a success.

Clarified and a regulation instead of a directive: That’s important b/c a directive is transposed into national law, w/27 potential different means. Some member states would define actual knowledge to be limited to manifestly illegal content; some wouldn’t; some would have notice and takedown, others didn’t; etc. They tried to get DSA to be directive, but it’s not—the end of legal fragmentation. And the rules are clarified by incorporating longstanding caselaw in relation to safe harbors over 22 years of application/interpretation, especially about when a provider plays an active role leading to knowledge and control. Active/passive is not an important distinction; notice has to show content is manifestly illegal w/o need of detailed legal examination. Suspicion of illegality is not sufficient.

Liability exemptions are independent of a full set of due diligence obligations. This is the major DSA regulatory contribution—splitting due diligence from liability for third party content. National courts have pushed against safe harbors to get platforms to do something—immense pressure on the safe harbors. Liability and social responsibility were mixed in debates. National courts had to impose duty of care or accept safe harbors as hands-off approach. But DSA allows protection for third-party content while expecting the platform to act diligently. And it’s fully harmonized, meaning that states can’t try to “top up” the DSA. If the platform is diligent, it is protected from liability even if the content is illegal. There were attempts to make safe harbors conditional on due diligence, but they were not accepted. Judges will not be auditors of DSA compliance.

Due diligence obligations focus on procedures, not on content—what is illegal. No admin oversight of content. The majority of moderation decisions are not about removal, and not about illegality. Users also need redress/transparency about those decisions.

Three characteristics of DSA that are building blocks: (1) single market nature, (2) proportionality, (3) process effect. Single market effect: harmonization of national rules, like US federal preemption. Helps service providers pay engineers instead of lawyers; uses country of origin provision where they’re subject to compliance only in that member state. Legal fragmentation is bad for businesses and legal certainty. Easier said than done, but DSA centralizes and neutralizes enforcement against systemic risks posed by VLOPs and VLOSEs.

Balanced approach: if we regulate only with Google in mind, we will only have Google, so rules needed to be proportionate to size and capacity of providers. Higher responsibilities for services that are higher in the food chain—infrastructure providers are different than consumer-facing providers; this creates the distinction between transmission and hosting and VLOPs. And startups/small providers have more protections.

Brussels effect: is this worth exporting? GDPR was taken with skepticism, caution, and then emulated around the world. DSA could be the same. Could be worth exporting even to less democratic countries b/c of the checks and balances and judicial control. [This seems in tension with the claim yesterday that the DSA looks for good guys and bad guys—a system that works only if you have very high trust that the definitions of same will be shared.]

Panel 1: How the DSA Shifts Responsibilities of Online Service Platforms

Moderator: Erik Stallman, Berkeley Law School

Designing Rules for Content Moderation: The Shift from Liability to Accountability in Europe       

Martin Husovec, London School of Economics

Principles that could be useful in trans-Atlantic dialogue: Many provisions are too European for US, like risk mitigation. [Ouch.] Framework was validated over time as right one: liability safe harbors is a success story for the internet b/c it created breathing space for expression and new services. Ecommerce directive was regulating the member states, not the services—trying to coordinate how they could regulate in their own jurisdictions; national regulation and self-regulation was the intent. Second generation in DSA: try to turn previously unregulated industry into regulated, especially the largest subset.

What are the building blocks that could be useful abroad? Four principles:

(1)   DSA has horizontal rules, not sectoral fragmentation; covers all areas of law. [But see yesterday’s discussion of ©.] That made it easier to adopt. Art. 17 does interact, but DSA creates safeguards that member states might not have wanted to enact. Avoids problems of regulatory arbitrage. 230 v. DMCA—one set of horizontal rules avoids that. And proportionate rules are easier b/c they look at all sides, not just complaints of one industry. Risk mitigation allows you to think both about overblocking and grievances of © owners.

(2)   Builds on liability safe harbors: we regulate by allocating responsibility and sharing burden, not pinning blame on one actor. Victims are partly responsible for mitigation of harms, providers, and users. DSA renews democratic support for this, which is not a small thing among publics and courts.

(3)   Look at ecosystem, not platform; everyone should be part of the solution. Users, providers, notifiers, and more need tools. DSA promises priority for high quality notifications, and notifiers that misbehave can be suspended. Instead of focusing on damages, we’re focusing only on suspensions and giving both carrots and sticks.

(4)   Separating new regulatory expectations from underlying social contract around liability. In DMCA, repeat infringer policy is connected to liability protection; in DSA it is not. DSA prioritizes taking action over compensation. Lack of statutory damages/attorneys fees is an improvement.

US caselaw was instrumental in early days, as were DMCA notification standards. At this point the EU approach has matured and many DSA tools can’t be transplanted into the US First Amendment environment, but these four principles could help guide thought about reform.

“Human review” as the New Panacea of European Platform Law and Beyond? The Emerging European Standards for the Interplay of Algorithmic Systems and Human Review in the DSM-Directive, the DSA and the proposed AI Act   

Matthias Leistner, LMU Munich Faculty of Law

Algorithms are strong at pattern recognition and identifying protecting content and to a certain extent the degree of similarity to protected content. Encourage best possible human/AI models; we know too little to decisively regulate. Need to keep it flexible and encourage competition.

Art. 17 was problematic due to heavy political lobbying. DSA stands a chance building on transparency obligations. Red flag: maximum transparency isn’t optimal—information overload and maximum transparency in content moderation can lead to users gaming the system and create a battle of algorithms. Some transparency is needed for users, others for researchers and auditors. Notice and action mechanism/internal complaint handling system requirements of DSA relate to algorithms.

Proposed AI Act is a sector-specific regulation of AI techniques that might overlay onto the DSA; also GDPR might have an impact.

Art. 17: on the one hand, accepted algorithmic blocking, on the other, tried to make sure wouldn’t affect legit users but only by way of the redress mechanism which often comes too late. German implementation: manifestly illegal, blocking; if unclear, notice and delayed take/staydown—only ex post. This is easier where we have a remuneration provision for content owners when the content remains online. Easier for music than movies which depend on exclusivity (well, whole movies).

DSA starts from premise that algorithms will be used; notice and action can be purely algorithmic, w/o human review, just statement of reasons. But internal complaint-handling must be taken under supervision of appropriately qualified staff and not solely on the basis of automated means. Human content moderation isn’t necessarily better: of course the audits can also relate to the status and situation and role of human content moderators. So noticeĂ delayed blocking/staydown, while algorithmic decisions can lead to blocking first. Problem of belated complaint handling in regard to dynamic, potentially viral content is ignored.

DSA covers all illegal content without prioritization, but there might be greater/lesser ones. There is a flexible standard for reaction times—expeditious/timely. The only prioritization is for trusted flaggers, but how to specify those standards and roles? Need to prioritize certain policy issues, but DSA doesn’t seem to allow this. Is there leeway to limit trusted flaggers to offenses of certain substantiality? Art. 22 says that trusted status “shall be awarded” on certain conditions; raises possibility of trolling business models.

Proposed AI Act: risk-based approach; based on sector of use—critical infrastructure, access to essential services, law enforcement, health services. But also tech based: stricter w/r/t to biometric identification and categorization of natural persons. Requires human supervision which might interfere w/automated systems for, e.g., identifying a person. That interferes w/DSA system.

Interventions  

Xiyin Tang, UCLA Law School

230 reform has also focused on accountability, human review, and transparency. Most content that is taken down is for copyright reasons: why not talk about copyright along with other content moderation? In part b/c of agreements b/t large platforms and large © owners. These agreements are highly confidential, which makes it unclear what counts as “infringement” under this privatized system. When we think about platforms engaging in content moderation, they don’t have carte blanche: when there are © claims, legit or otherwise, there are other claimants setting policy, then passed down to users through platform as intermediary. When Art 17 was adopted, including good faith efforts to get authorization from © owners, the largest platforms had already done so. [As I say, the copyright industries hated Content ID so much they made it a universal law.] They’re rewriting © policy altogether.

Big problem for transparency. During covid, when live tours were cancelled, artists broadcasted themselves from their bedrooms. FB Live let users do this for a minute or two at the time, then user accounts were blocked or suspended; Instagram, in a rare act of transparency, disclosed that Meta had agreements with large content owners requiring this blocking. But it didn’t disclose any guidelines—we can’t tell you what they say; use less music, but we can’t say what the threshold is. Leaked agreements online show the deal parameters at which a user is deemed to be a bad faith actor leading to suspension, muting, blocking. But no party wants to disclose those terms. Transparency requires us to decide how much platforms are required to disclose. E.g., what constitutes a clear infringement? Copyright owners don’t want to transpose public law; what would be the point of private ordering otherwise? So they rewrite the law. Crops up in the US w/fair use—rightsholders don’t like the idea of fair uses. The Sony presumption of commercial use being unfair was rolled back in Campbell, but privatized © agreements override Campbell. Delineate b/t users that can pay and users that can’t. Rightsholders allow latter to be covered by large lump sum from platforms; no one was going to pay anyway. But commercial users, in the leaked agreements, had their uses blocked/put into commercial review queue to allow rightsholders to go into system and identify high-value users who could afford a license. Substitutes for fair use.

Eric Goldman, Santa Clara Law School

Implications of DSA on legacy © industries—unintentional benefit. DSA is written w/expectation that companies will keep doing what they’re doing today, but level up certain practices. But laws have unintended consequences; what will change? Seems obvious that platforms will change their behavior, b/c DSA increases costs of doing business. Minor changes: cost of ADR, cost of audits. Content moderation is no-win since you can’t make anyone happy; appellate rights are structural costs, as are transparency mandates. How will services decrease these costs?

Community of “authors” and “readers”: people flip between those statuses, but only a small percentage of people who have accounts act as authors consistently. General rule: 10-20% of content creates 80-90% of revenue. The DSA will affect the treatment of the long tail.

As practical matter, most authors are in long tail w/ relatively small audiences that aren’t commercially valuable. Increased costs of catering to them makes their content less profitable or even unprofitable. Obvious reaction: cut off long tail. Alternative: charge authors to contribute b/c we can’t make money in existing business model—Musk’s moves w/Twitter Blue.

Over the long term, hits come from pro producers, despite occasional viral hits. So services will look for hits; will structurally shift from prioritizing amateur content to professional content.

His predicted countermoves: web was predicated on amateur content; producers who lacked mechanism to reach an audience would provide that content for free—massive databases of free content that could be ad-supported b/c it didn’t cost much to obtain. DSA shoves that model towards professionally produced content, making services need something more than ad-supported business, resulting in more paywalls.

Why does Hollywood oppose 230? Systemic battle to reduce the overall amateur content ecosystem. That’s why they supported FOSTA—changing the overall ecosystem.

Losers: niche communities. Fewer places to talk to one another; hits will focus on majority interests.

Stallman: Statements of reasons for certain types of takedowns—will that help? [Who doesn’t do that already? Even if you find current statements vague, the DSA mandate doesn’t seem to create anything new.]

Leistner: these statements will be algorithm-written and thus at a rather high level. Sometimes this makes sense so the system can’t be played. The algorithm will just come up with the part of the policy that was violated, and if the list is long that won’t help much. Still an improvement b/c the platforms don’t do anything more than they have to. Compare FB/Google to Amazon: Amazon is efficient on TM but not ©, whereas FB/Google are efficient w/© and not TM—might be more accountability. [Isn’t this justified by the kinds of harm that the different services are more likely to cause? That seems like good resource allocation, not bad.] No standardized complaint procedure/no human to speak to—the jury is still out on whether the DSA will help.

Goldman: statements of reasons are great example of accuracy/precision tradeoff. Services will emphasize simplicity over accuracy. Have seen lawsuits over explanations, so services will want to be as generic as possible. Appellate options: for every good faith actor who might be appealing, we should expect X bad faith actors to use the appellate process to hope that they can reverse a decision by draining service resources. For more precise explanations, assume that bad faith actors will exploit them; explanations for them just drain resources.  

Justin Hughes: don’t understand why long tail content would disappear—assuming a person puts unauthorized long tail content online, that won’t be as common by hypothesis, but why would it decrease authorized long tail content?

Goldman: turn off authorship capacity for many existing users. Twitter has taken away my blue check b/c I’m not of sufficient status to retain the blue check & I’m not willing to pay. More of those kinds of moves will be made by more services. Don’t think that existing userbase will keep authorship/reach powers.

Tang: Art. 17: more money in authors’ pockets by requiring licenses is the aim. But that concentrates money and which authors get paid. Makes legacy © holders stronger; creates antitrust problems.

Husovec: Would resist Goldman’s view. Companies that produce externalities are being asked to pay for them where others are paying now. When FB doesn’t do proper content moderation, creates externalities for users, so newspaper has to moderate the comment section on its FB page. Forcing FB to internalize the costs just means a different entity is paying. [I think that’s Goldman’s point: FB will try to reassert its position and if it can it will make the newspaper pay directly.] We might go towards more subscription products, but not necessarily only b/c of regulation but also b/c we’ve reached the limits of an ad-supported model.

Q: What about misuse/trolling? Will Art. 23 of DSA address this? Allows temporary suspension for abuse of process. If you as rightsholder already have access to Content ID, will you have an incentive to become a trusted flagger/subject yourself to this regime?

Husovec: DSA is just a bunch of tools; outcomes are up to the actors. Does have tools to disincentivize—suspensions are superior to damages. Also applies to appeals, and collective action for consumer organizations if companies don’t terminate repeat offenders. The problem is whether the supervision of this will be sufficient. Regulator’s role is obvious—can strip trusted flaggers of status if not good, but will they be monitored? If services don’t tell regulators b/c of private ordering, or if they don’t become trusted flaggers b/c they already have Content ID, then it won’t wore

Leistner: questions are interlinked: if the trusted flagger system is rigorously policed, it’s less attractive to rightsholders. In theory we want a Lenz type system with human review for exceptions, but maybe they’ll be more comfortable with private system. NetzDG was of limited effect b/c just adapts existing policies; maybe privatized systems remain preferable to this regulated system, but may offer opportunities to those beyond © like human rights organizations—should be more opportunities for non-© owners to achieve same results. Small © owners are relatively disadvantaged where large © owners have access to monetization and they don’t—we already have this problem.

Tang: Songwriters have complained that authors get worse outcomes through direct licensing. Under consent decrees, they have to report to authors first. Under direct licensing w/platforms, large publishers skim off the top first.

Leistner: extended collective licensing would be the European answer. [My understanding is that those also overallocate to the top of the distribution.] Would increase costs, but introduce more fairness. Doesn’t fly right now b/c lack of supranational ECL. But he’s certain Europe will look into this b/c the link is so obvious. But that would also mean that every post could cost money.

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