“Research on persuasion shows the more arguments you list in favor of something, regardless of the quality of those arguments, the more that people tend to believe it,” Norton says. “Mainstream ads sometimes use long lists of bullet points—people don’t read them, but it’s persuasive to know there are so many reasons to buy.”
... The model also explains why some ads ask you to click on your age first. “Giving your age is low-stakes but it begins the dialogue. The hard sell comes later.”
Poorly drawn graphics are a deliberate choice as well. “People notice when you put something in the space that’s different, even if it’s ugly,” Urminsky says....
Plus, “if the ad were too professional, it might undermine the illusion that it’s one man against the system,” Norton says. Slick ads suggest profit-hungry companies, not stay-at-home moms or rogue truth-tellers trying to help the little guy.
There may be another reason for the length and shoddiness of the ads. “The point is not always to get the customer to buy the product,” Urminsky says. “It may be to vet the customer. Long videos can act as a sorting mechanism, a way to ‘qualify your prospects.’ Once you’ve established this is a person who’ll sit through anything, you can contact them by email later and sell them other products.”
“Those Nigerian prince scams are not very convincing,” he adds, “but they’re meant not to be. If you’re a skeptical person, the scammers want to spend as little time with you as possible. These videos may screen people in a similar way.”
Tuesday, July 30, 2013
Slate on why marketers use "one weird trick" claims
Slate's Alex Kaufman sat through the pitches so you don't have to, then talked to some marketing experts about why they're so odd. Cialdini's Influence explains it all, but if you don't have time to read that classic (though you should), here are some highlights from Slate's story:
transformative use of the day
Ida Frosk makes portraits on toast, to be eaten: are they fixed in a tangible medium of expression? (Does the photo fix the toast portrait, or only the picture of the toast portrait?)
Primary jurisdiction doctrine prevents GMO/all-natural claim
Cox v. Gruma Corp., 2013 WL 3828800 (N.D. Cal. July 11,
2013)
Cox alleged that Gruma’s “All Natural” food labels were
false and misleading because its products contain genetically modified
organisms (GMOs) in the form of corn grown from bioengineered seeds. The court
invoked the primary jurisdiction doctrine.
The FDA has regulatory authority over food labeling, and enforcement “is
a matter that Congress has indicated requires the FDA’s expertise and
uniformity in administration.”
There are no FDA rules requiring GMO labeling. Nonbinding FDA guidance states that the
agency “is not aware of any data or other information that would form a basis
for concluding that the fact that a food or its ingredients was produced using
bioengineering is a material fact that must be disclosed.... FDA is therefore
reaffirming its decision to not require special labeling of all bioengineered
foods.” The FDA also has nonbinding
guidance on “natural” defining that term to mean that “nothing artificial or
synthetic (including all color additives regardless of source) has been
included in, or has been added to, a food that would not normally be expected
to be in the food,” but the FDA hasn’t addressed, even informally, whether
foods with GMO/bioengineered ingredients can be labeled “all natural” or
whether such ingredients are “artificial or synthetic.” This is a “gaping hole”
in the current regulatory landscape, but nonetheless the FDA is clearly the
agency charged with determining whether labels of foods containing GMO ingredients
can use “all natural.” Under these
circumstances, the court determined that deference to the FDA’s regulatory
authority was the appropriate course, to avoid usurping the FDA’s interpretive
authority.
The court referred the question to the FDA and stayed the
lawsuit for six months.
Brand guidelines v. brand reality
via Zachary Schrag:
It might not be the best idea to try to stop people from doing what comes naturally.
NEH Rules for Use of NEH
Logo: “The logo consists of the full name, National Endowment for the
Humanities, as well as the symbol. These elements are combined in a special
configuration to form the complete logo. Neither element may be used
separately.”
NEH Twitter icon:
Monday, July 29, 2013
Insurer has duty to defend in alleged trademark counterfeiting case
Travelers Indem. Co. of Connecticut v. Sterling Wholesale,
LLC, 2013 WL 3816736 (E.D. Va. July 19, 2013)
Travelers brought a declaratory judgment so that it wouldn’t
have to defend Sterling in underlying litigation; it lost. Sterling is a small import/export company
that supplies, among other things, OTC medical supplies such as blood glucose
monitoring strips. The underlying litigation brought by J&J alleges a
scheme involving a number of co-conspirators who acquired genuine OneTouch
blood glucose test strips manufactured for sale in foreign markets, removed the
original foreign-language labels, repackaged the products with English-language
labels bearing counterfeit lot numbers and expiration dates, and then imported
them into the United States. Sterling
and its principal Littman weren’t named as active coconspirators, but the
complaint describes Sterling as a financial middleman, partnering with another
distributor to import the test strips from South Africa. There was no express allegation that Sterling
knew that the strips were repackaged or otherwise counterfeit. J&J sued Sterling and Littman for infringement,
dilution, and related claims, including §43(a)(1)(B) false advertising.
Sterling’s policy defined “advertising injury” to include “Infringement
of copyright, title or slogan.” The
analysis looks at the four corners of the policy and the four corners of the
underlying complaint. If coverage is in
doubt, the insurer must defend. The nature
of the conduct alleged trumps the form of the action pleaded.
The underlying complaint alleged that genuine test strips
had their labels removed and replaced with counterfeit labels, then were repackaged
in counterfeit boxes, using a number of J&J registered trademarks. Sterling
allegedly was part of buying over 20,000 boxes of the strips over an
eight-month period that were then sold to wholesalers. The complaint alleged generally that the
defendants, including Sterling, used J&J’s marks in commercial advertising
or promotion. This fell within the scope
of “infringement of copyright, title, or slogan.” In the only state court decision on point, a
Virginia circuit court considering identical language found the phrase broad
enough to encompass trademark infringement.
Plus, though the only detailed description of the packaging at issue was
a list of registered marks, a trademark may in some circumstances also
constitute a slogan. “The two terms--slogan
and trademark--are neither coextensive nor mutually exclusive, and they may
sometimes overlap.” Plus, it was clear
from the allegations of the underlying complaint that the counterfeit packaging
at issue was modeled directly on genuine packaging. “Notwithstanding the LifeScan complaint’s
limited description of the contents of the counterfeit packaging, it is
reasonable to infer that this counterfeit packaging also included any slogans
or copyrighted material that may have been displayed on the genuine article.”
That hurdle jumped, the next question was whether the “advertising
injury” arose from an “offense committed in the course of advertising [the
policyholder’s] goods, products or services.” “Advertising” is an unambiguous
term with a natural and ordinary meaning in the business world: “the widespread
promotion of goods or services to the public at large, or to the company’s
customer base.” A prior case held that allegations
of the sale of infringing items, without allegation of any facts about
advertising or promotion, didn’t allege “advertising” for these purposes. Likewise, solicitation of a formal written
proposal tailored to a single customer isn’t “advertising.” However, where a promotional communication is
addressed to a small audience that nonetheless comprises all or a significant
number of the speaker’s client base, that’s advertising.
The underlying complaint didn’t specifically allege
advertising activity by Sterling, but it did allege a partnership in which
Sterling contributed its importing expertise and contacts to the importation
and sale of over 20,000 boxes, which were sold to at least four wholesale
distributors. The complaint didn’t
detail promotional activities, but “expressly, albeit summarily, alleges that
the … defendants, including Sterling Wholesale and Littman, engaged ‘in
commercial advertising or promotion.’” There was nothing in the underlying complaint
to suggest that Sterling’s sales to multiple customers were obtained
exclusively by direct, one-by-one solicitation, nor that these distributors did
not constitute a significant portion of the joint venture’s customer base.
Thus, the alleged conduct was potentially an offense committed in the course of
advertising.
Finally, coverage requires that the insured’s advertising
activities cause the injury alleged, not merely expose it. A patent infringement claim doesn’t trigger
coverage even though the insured advertises the infringing product if the infringement
claim is based on sale or importation rather than advertisement. But here, the underlying complaint explicitly
alleged commercial advertising activity, and the facts alleged implicated
potential advertising activity by Sterling in promoting the sale of counterfeit
products to multiple distributors. “[L]ogic
compels the conclusion that these alleged advertising activities are, at a
minimum, the potential cause of injury” to J&J.
Headscratcher of the day: Court finds speech noncommercial because it's disparaging
SB Diversified Products, Inc. v. Murchinson, 2013 WL 3831315
(S.D. Cal. July 23, 2013)
The parties compete in the squirrel trap market. Murchinson, an inventor who makes his own
Black Fox product, allegedly disparaged SB’s Squirrelinator trap. He began emailing SB’s customers and
distributors negative commentary about the Squirrelinator, asserting it was
inferior to the Black Fox and infrined Murchinson’s patent and sending videos
purporting to show the Squirrelinator malfunctioning. He also posted similarly disparaging comments
on websites including Amazon and eBay.
The court found that SB failed to state a Lanham Act claim
because Murchinson wasn’t engaging in commercial speech. Ignoring the context (though the definition
of commercial speech is supposed to be context-sensitive), the court found that
disparaging a competitor did more than propose a commercial transaction, and
commercial speech’s core is speech that does “no more than propose a commercial
transaction.” Nissan Motor Co. v. Nissan Computer Corp., 378 F.3d 1002 (9th
Cir. 2004). Speech that does more than
propose a transaction is noncommercial, so criticizing SB’s products made Murchinson’s
speech noncommercial.
Comment: Wow. Nissan,
of course, is a case about noncompetitors; when a noncompetitor says nasty
things about a producer, yes, that’s likely to be noncommercial speech. But the point of saying nasty things about a
competitor is to make purchases from it less likely and therefore purchases
from you more likely. Under this “the
semantic content isn’t solely an invitation to purchase” logic, Pepsi’s ads
showing people enjoying Pepsi or even advertising no-purchase-necessary
contests aren’t “commercial speech”—after all, they do more than ask people to
buy a product—and are entitled to full First Amendment protection. That isn’t the law, as the many, many cases
about commercial disparagement under the Lanham Act—amended in 1988 precisely
to confirm that saying nasty things about the competition was actionable—reflect.
However, since amendment wouldn’t necessarily be futile, the claim
was dismissed without prejudice, as was a similar UCL claim for failure to
allege lost money or property. (Hunh? What
is missing from these pleadings? If
Murchinson said so much that his speech was noncommercial, how could that be
pled around? I think the court at some
level understands that Murchinson’s statements are, in fact, likely to be commercial.
Multidistrict consumer false advertising case over DHA in milk proceeds
In re Horizon Organic Milk Plus DHA Omega–3 Marketing And
Sales Practice Litigation, 2013 WL 3830124 (S.D. Fla. July 24, 2013)
Defendant WFC makes milk products fortified with algae-based
DHA Omega–3 (“DHA”) under the brand names of “Horizon Organic” and “Silk.” The cartons say “DHA Omega–3 Supports Brain
Health.” Plaintiffs from six states sued
and their putative class actions were consolidated into one multidistrict
litigation.
Initially, the court noted a dispute about whether Rule 9(b)
applied but, like so many courts that find for plaintiffs, decided that even if
it did apply it had been satisfied, so the question need not be resolved.
WFC argued that all the claims failed for failure to allege
falsity/misleadingness or measurable injury or damage. The relevant states are Arizona,
Arkansas, California, Florida, Illinois, and Missouri, and the court went in
alphabetical order.
Arizona: Plaintiffs stated a claim under Arizona’s Consumer
Fraud Act. They alleged that WFC claimed
that consuming its product would support brain health, but that this was not
true. Not only did WFC allegedly lack competent and reliable scientific
evidence to support its claims, but clinical studies had found no causal link
between DHA algal oil supplementation and brain health. Plaintiffs alleged that they relied on WFC’s
claims in purchasing the milk. They
sufficiently identified the claims, where the claims were made (on the
products—with pictures!—on WFC’s websites, and in ads), the period during which
they purchased the products, and why the claims were false. They alleged injury
in that they paid a significant price premium over comparable products,
including WFC’s other organic and soy milk products without the brain health
representations: on average, half a gallon of Horizon Organic Milk plus DHA
retails at $0.20 to $0.50 more than Horizon Organic Milk without DHA, while the
soy milk ranges from $0.20 to $0.70 more.
The results were similar under the other state laws.
Plaintiffs’ unjust enrichment claims also survived for
Arizona, Arkansas, and Florida. The
results on the express warranty claims were more mixed. In Arizona, privity is required and wasn’t
alleged, though there’s an exception when a manufacturer’s warranty forms a
separate, enforceable contract between manufacturer and buyer. The complaint wasn’t very precise, but
plaintiffs did allege that they had a contract with WFC and that the brain
health representation was part of the basis of the bargain, which they accepted
by buying the milk, so the motion to dismiss was denied. In Arkansas, reliance is an essential element
of an express warranty claim, and it was sufficiently alleged under that
state’s law. The California plaintiff,
though, failed to allege facts demonstrating that he gave pre-suit notice of
the alleged breach to WFC, which is a required element. The motion to dismiss was granted with leave
to amend.
Turning in the general direction of the merits, WFC argued
that plaintiffs were proceeding on a barred “lack of substantiation”
theory. Such claims aren’t cognizable
under some states’ consumer fraud statutes.
(The court noted that Arizona, Arkansas, and Florida hadn’t excluded
lack of substantiation claims, though the other relevant states had precedent
on point. WFC argued that the fact that
the FTCA lacks a private enforcement provision meant that no such claims under
any state law were cognizable, but the court found that a non sequitur:
plaintiffs weren’t suing under the FTCA.)
Regardless, plaintiffs alleged that WFC’s DHA-fortified products don’t support brain health; they alleged
falsity, not just lack of substantiation, and cited studies finding no link
between DHA algal oil supplementation and brain health.
WFC also argued that the state statutes’ safe harbor
provisions for representations permitted by a relevant regulator barred the
claims. WFC pointed to letters it
received from the FDA and the FTC. In
2011, WFC responded to the FDA’s “concern regarding the adequacy of [WFC’s]
evidence ‘to suggest that there is a relationship between DHA and brain and eye
health in the targeted population,’” citing various studies. In 2012, the FDA responded, stating that it
had “performed a cursory review of the information [WFC] has submitted,” and
that “[b]ased on the information [WFC has] provided, [the FDA] would not object
at this time to the DHA claims regarding brain and eye health.” Likewise, in 2011, the FTC sent a letter
concerning “possible violations” of the FTCA, focusing on whether WFC had
adequate substantiation for its brain claims.
The FTC “determined not to recommend enforcement action at [that] time”
based on WFC’s “voluntary action to modify all advertising to ensure compliance
with the FTC Act.” It cautioned that “[t]his action is not to be construed as a
determination that a violation of the law did not occur.”
The letters were insufficient to trigger the safe harbor
provisions, which apply only to conduct approved or specifically authorized by
law. Neither the FDA nor the FTC
approved WFC’s labeling or ads or specifically authorized the brain health
representations. The FDA’s decision not
to object “at this time” was not approval.
In any event, “statements made by the FDA in a letter to a corporation
about its products are insufficient to accord those statements the weight of
federal law to invoke the safe harbor provisions of the consumer fraud
statutes.” The same with the FTC
letter. A decision not to bring an
enforcement action isn’t approval or agency action, but rather inaction.
Nor did the primary jurisdiction doctrine justify dismissing
the claims. WFC argued that whether a
manufacturer could make brain health claims, and what substantiation is
required to do so, was within the FDA’s jurisdiction and its realm of
expertise. But the primary jurisdiction
doctrine isn’t designed to secure expert advice from agencies every time
there’s an issue conceivably within the agency’s jurisdiction. It’s only for resolution of issues of first
impression or particularly complicated issues Congress committed to the
relevant agency. Whether the brain
health representations were false or misleading, and whether consumers relied
on them, weren’t technical areas in which FDA expertise was greater; courts judge
misleadingness every day.
In Chavez v. Nestle USA, Inc., 2011 WL 2150128 (C.D. Cal. May
19, 2011), aff’d in part & rev’d in part, 511 F. App’x 606, 607 (9th Cir.
2013), plaintiffs challenged similar DHA brain claims. The Ninth Circuit reversed the dismissal of
those claims based on the primary jurisdiction doctrine, noting that the claims
didn’t necessarily trigger the doctrine and that the FDA had shown “virtually
no interest” in regulating DHA in this context.
The cases on which WFC relied were distinguishable—e.g., they challenged
whether a product could be marketed as safe, which requires the FDA’s
expertise, or they involved impliedly false claims rather than literally false
statements, or they involved ingredients that had been actively and specifically
regulated for decades.
WFC’s motion to strike class allegations was also premature;
class certification is generally not addressed on a motion to dismiss.
Misattribution of "insider" status makes website literally false
Corizon, Inc. v. Wexford Health Sources, Inc., No. 4:10 CV
2430 (E.D. Mo. July 23, 2013)
Corizon sued Wexford for false advertising. The parties
compete to provide healthcare services to correctional facilities. Corizon was formed in 2011 from the merger of
Prison Health Services and Correctional Medical Services (CMS). Corizon had a contract with Maryland that
extended until 2010, when Maryland issued a request for bids and both parties
submitted bids. In late 2010, Maryland
announced its intention to award the contract to Wexford. Corizon/CMS protested, and though Maryland
denied the protest, Maryland informed Wexford that it was withdrawing the award
because Wexford didn’t meet certain state requirements. Corizon then extended its contract with
Maryland.
While all this was going on, Wexford directed a PR firm, the
CHT Group, to create a website. CHT’s
president Marlin Collingwood registered cmsdoesnotcare.com and, along with
Wexford’s CEO, authored its contents.
The website was live from November 2010 to May 2011. It was purportedly written by a Corizon
insider and said many critical things about Corizon and its contract with
Maryland. CHT also created a website
about the PHS/CMS merger, phscmergerconcerns.com, questioning the wisdom of the
merger; it was removed when the merger was complete.
Because this is what defendants do now, Wexford argued that
Corizon lacked standing, because it alleged no damages other than its demand
for attorneys’ fees and investigative costs incurred determining the website’s
creator. Constitutional standing: an
injury in fact is an invasion of a legally protected interest that is concrete,
particularized, and actual or imminent but not conjectural or hypothetical. In
false advertising cases, injury may be shown “by creating a chain of inferences
showing how defendant's false advertising could harm plaintiff's business.” Direct
competition is strong proof of injury in fact, and the parties agreed that they
competed. Direct competition plus
falsity was enough to show likely confusion, which was sufficient for injury in
fact.
Prudential standing: one test requires competition plus
competitive injury; the other is Conte
Bros. The Supreme Court is going to
decide a case on this, but it didn’t matter here. For the first test, the parties were
competitors, and competitive injury involves harm to the plaintiff’s ability to
compete, which can be presumed when there’s direct competition plus misrepresentation,
which there was here. Likewise, under Conte
Bros., the court first considers whether the alleged injury was of a type
Congress sought to redress with the Lanham Act, whose focus is on “commercial
interests that have been harmed by a competitor's false advertising,” so the
answer was yes. The evidence supported
Corizon’s claims for investigative and attorneys’ fees, which were available in
false advertising cases, and there was no risk of duplicative damages or
complexity in apportioning damages, meaning that Corizon also had prudential
standing under the Conte Bros. test.
Corizon argued that the statements at issue were literally
false, while Wexford argued that they were mere puffery. In an argument that is structurally similar
to an establishment/“tests prove” claim, Corizon focused on the statement that
the website’s author was a “CMS insider.”
Wexford argued that this wasn’t literally false, since an “insider” can
be a person who knows facts unavailable to the general public, and Wexford had
such knowledge gained from Corizon employees and others involved in the
relevant events. However, the context excluded Wexford “insiders” from being
the purported “CMS insider,” implying that the author was a Corizon employee: The
introduction stated, “I’ve been a [CMS] insider for quite a while now,” and “I
decided to start this site to vent a little and give some of my insight into
the CMS way of doing business.” It
continued, “[CMS’s] actions in Maryland are now directly affecting me and many
of my colleagues and friends.” Colleague means coworker. The website also said, “Many of us know the
security officers in Maryland and even they are looking forward to the change
in vendors.” And it implied lack of
affiliation with Wexford by “feigning uncertainty” about Wexford’s
location. Thus, the court found literal
falsity.
Was the website a “commercial advertisement” under the
Lanham Act? One question was whether it
was disseminated sufficiently to the relevant purchasing public within that
industry. Wexford argued that as few as
two dozen people viewed the website, and that there was no evidence that any
were from the relevant purchasing public.
But classification as an ad doesn’t turn on whether statements were
read; it turns on the defendant’s efforts to make such statements available: the
touchstone is whether there was an organized campaign to penetrate the relevant
market. Here, Wexford disseminated the
statements to anyone with access to the internet.
The parties also disputed whether the website referred to
products or services. But it stated: “CMS
decided to protest the award and they were denied. This was even though their
price was lower than the Wexford company, Maryland decided not to go with CMS.” Wexford argued that this wasn’t a reference
to normal “services” (because certainly the well-being of the prisoners being
treated is rarely first on anyone’s list!) but rather to Corizon’s practices as
an employer and its failure to cooperate with the transition from CMS to
Wexford, but that last bit didn’t make sense because the website was about
Maryland’s decision to change the contract.
And even assuming that “services” referred to relations with Maryland
security officers, not services as a healthcare provider, the website’s context
indicated that working with security officers was part of the services.
The speech was also economically motivated. Wexford argued
that it only created the website to facilitate the transition after Maryland
announced its intent to award the contract to Wexford, and that assisting an
incoming vendor to ensure continuity of healthcare is standard in the
industry. Transitioning could include
employing existing personnel, buying existing equipment and supplies, and
assuming existing leases—but that just meant that Wexford intended to use the
website to facilitate multiple economic transactions. Also, the parties’
competitive relationship and the website’s content were circumstantial evidence
of economic motivation. Taken all
together, the website was commercial speech.
Literal falsity allows a court to grant relief without
evidence of actual deception, but the parties agreed that the presumption of
deception was rebuttable. The Eighth
Circuit has used some loose language, once suggesting that proof of willful
deception was required to presume deception, causation and injury, though most
cases just say literal falsity, which isn’t coexstensive with willfulness. To resolve the discrepancy, the court here
stated that either willful deception or literal falsity would trigger the
presumption of causation and injury.
Materiality was different. (Note
that this seems to be overlooking the content for the labels. Causation is
materiality, in false advertising: the deceptive statement is likely to cause a
reasonable consumer to behave differently.)
Though some courts have presumed materiality on finding literal falsity,
the weight of authority makes materiality separate. The presumption of deception arose from
concerns over the difficulty of proving deception, but “difficulty with
obtaining proof is less likely to arise with the element of materiality, which
may be determined by reference to the objectionable statements alone.” (But presuming materiality from literal
falsity has its own justification: an advertiser, who by hypothesis
straightforwardly said something that turns out to be false, is in the best
position to know what claims are likely to influence purchasers.) The literal falsity here created rebuttable
presumptions of deception and injury, shifting the burden to Wexford to prove
the absence of deception and injury, but the burden to show materiality
remained with Corizon. (How Corizon
would be injured in the absence of materiality is left as an exercise for the
reader.)
Wexford argued that there was no evidence that any customer
or potential customer saw the website, and that Corizon’s senior VP, its
regional VP, and its regional administrator all said they’d never seen the
website or knew anyone who had, but that wasn’t Corizon’s burden. Also, Wexford didn’t produce corroborating
evidence for the claim that there were only 20-25 website visitors (mostly
representatives of the parties), and a Yahoo! Finance page and a Baltimore Sun article
comment section each contained a link to the website. Wexford had the burden of proof, and though
the few-visitors claim would prove a lack of actual deception/tendency to
deceive given how long the website was up, summary judgment was improper given
the lack of corroborating documentary evidence about the level of web
traffic. Also, one could infer deception
of at least one person (though not a consumer) by comparing the timing of the
Baltimore Sun post and an email Wexford received from a Baltimore Sun reporter,
which requested information regarding the contract and refers to “a source with
the current vendor.” Thus, deception represented a genuine issue of material
fact.
As for materiality, even if the website was just about
Corizon’s conduct during the transition process, that could influence a
purchasing decision. No evidence of
consumer decisionmaking was required, only a showing that Wexford
misrepresented an inherent quality or characteristic of the
product/service. A reasonable factfinder
could find materiality, given the website’s statements that Corizon’s executives
said they didn’t care about customer preferences, that Maryland security
officers repeatedly complained about Corizon, and that Corizon lied to its
employees and to Maryland.
As for injury, Corizon mostly alleged the expenses it
incurred finding the website’s author and removing the website. The court found that damage control expenses
were cognizable; they were similar to injunctive relief in the purpose of
controlling lost sales and lost goodwill.
As the Sixth Circuit has held, “As is the case with plaintiffs seeking
injunctive relief, plaintiffs engaging in damage control are still at a stage
where substantial uncertainty exists as to the extent of the business harm
being inflicted by the false advertising.”
Wexford argued that Corizon had no evidence of lost profits or goodwill,
and that Maryland extended its contract after the website went live. But
Wexford had the burden of proof, and it was also possible that Corizon lost
profits or goodwill from other customers. Thus both actual and likely injury
were disputed issues of material fact.
Wexford argued that Corizon manufactured its damages,
because it knew that Wexford authored the website ten days after it went
live. Corizon argued that, though
Wexford was a suspect, the true author remained a “mystery” until the
deposition of the PR firm’s head. These questions of intent and reasonableness
were for a jury.
Also, Wexford’s voluntary cessation didn’t moot Corizon’s
request for a permanent injunction.
Wexford’s affiliation with the link postings on Yahoo! Finance and the
Baltimore Sun website, plus the creation of phscmsmergerconcerns.com, was
relevant to the likelihood that it would engage in similar conduct in the
future, so it wasn’t “absolutely clear” that no injunction was required.
Saturday, July 27, 2013
Overbranding
Jacobs by Marc Jacobs for Marc by Marc Jacobs in collaboration with Marc Jacobs for Marc by Marc Jacobs. Sounds like a joke, but not even Mad Magazine would keep it up that long.
Friday, July 26, 2013
Houndstooth shows support for Alabama, not confusion
Via the TTABlog, this precedential case rejects the University of Alabama's claim to own a houndstooth pattern. The fact that people may wear houndstooth to support the university/honor the famous coach Bryant isn't the same thing as the pattern functioning as an indicator of source or sponsorship, nor is intent to remind intent to confuse:
The testimony submitted by the parties is in agreement to the extent the parties agree that the public associates houndstooth with Coach Bryant’s hat and fans wear houndstooth apparel to the University’s football games to show support for the University because they know that is “what Coach Bryant wore.” Regardless of their reasons for wearing houndstooth apparel however, there is no evidence the houndstooth of the fans’ apparel functions as a source or sponsorship indicator for the University’s goods and services, or that it was authorized by the University....While applicants selected their mark because Alabama fans associate the Houndstooth Pattern with Coach Bryant’s patterned fedora, there is no evidence that applicants sought to confuse consumers as to the source orNice to see these distinctions actually made, though the TTAB limits the scope of this recognition by emphasizing that there are many sources of houndstooth out there.
sponsorship of their products and, more importantly, applicants’ HOUNDSTOOTH MAFIA and Design mark is not similar to any of opposers’ asserted marks.
Also, what's up with Alabama and overreaching trademark claims? Wouldn't it be more useful to concentrate on winning games?
question of the day, sex toy edition (NSFW)
Today’s trademark (and possibly copyright) issue is highly
not safe for work, unless your work is like mine! Super Hung
Heroes are sex toys. The Batman
takeoff, who protects and serves GoodHead City, is kind of sculptural
genius, as is the Iron
Man takeoff. There are also toys
based on the Incredible
Hulk and Spiderman,
but I wonder if the Batman/Iron Man versions are more vulnerable to copyright
claims because they’re so much more clever and thus arguably incorporate the
characters in their sculptural elements, not just in their marketing. See ConWest
Resources, Inc. v. PlaytimeNovelties, 2006 WL 3346226 (N.D. Cal.). (Also, that seems to be Batman on the Batman
package, whereas the other characters on the packaging aren’t visually
identifiable from what I can see.) Still,
given the way courts treat sex in fair use cases, I’d expect a fair use defense
to go well—I hardly think DC/Marvel are likely to enter this particular market,
for all that certain of
their products are male masturbatory
fantasies.
Thursday, July 25, 2013
suggestive mark is too weak for confusion
Action Ink, Inc. v. Anheuser-Busch, Inc., 2013 WL 3776548
(E.D. La.)
This case goes to show that defendants face extreme bars to getting attorney’s fees even in eyeroll-inducing cases.
Action Ink registered THE ULTIMATE FAN in 1985 for “promoting the goods
and/or services of others by conducting a contest at sporting events.” Action Ink worked with several NBA teams
between 1983 and 1987 to hold THE ULTIMATE FAN contests and promotions, but
other attempts to work on NBA promotions were unsuccessful, as were other
endeavors. In 1988, Action Ink’s
president wrote to Anheuser-Busch requesting that it stop using the phrase “THE
ULTIMATE CUBS FAN BUD MAN SEARCH.” Counsel for the Chicago Cubs didn’t agree,
arguing that the phrases were different and that “ultimate” was
descriptive. Action Ink submitted a
declaration of incontestability and renewed the registration at the appropriate
time.
In 1995, Action Ink learned that Major League Baseball was
considering holding an “Ultimate Fan” contest. After a C&D, the MLB agreed
to add language to its signs indicating that the phrase “Ultimate Fan” was
being used with Action Ink’s permission.
Action Ink sent over 60 C&Ds between 2006 and 2012; some of the
recipients agreed to stop using the phrase, and GEICO and the Louisiana Lottery
settled with Action Ink. After a C&D
about past uses, Tulane contributed tickets to a charity as payment and signed
a license agreement allowing it to use the mark from 2013-2014. No one else licensed the mark.
In 2009, Action Ink contacted three NFL teams about contests
it thought were infringing, and heard that Anheuser-Busch was responsible for
two of them. Action Ink sent a C&D
related to the “Bud Light©/ Washington Redskins Ultimate Fan Sweepstakes.” A-B responded asking for more information,
but nothing else happened. In 2011,
Action Ink discovered A-B’s use of the phrase “Ultimate Fan Experience” during
a Bud Light promotion advertised in supermarkets and in commercials aired
during NFL games. Action Ink sent a
C&D, to which A-B responded that it would neither C nor D since it wasn’t
infringing. In early 2012, Action Ink
sued; it filed a separate suit against the New York Jets in connection with the
Jets’ registration of ULTIMATE FAN in connection with computer games. In May 2013, the judge in the Jets case
granted summary judgment for the Jets on the ground that Action Ink had
abandoned the mark.
The court here found that collateral estoppel applied to bar
Action Ink’s claims against A-B, which were based on the same alleged
mark. Action Ink disputed the merits of
the Jets decision, but the correctness of the earlier decision is not an issue
in collateral estoppel.
In any event, Action Ink failed to show likely confusion.
Its theory was reverse confusion.
Despite the similarity of the marks and the “concepts” (services?), the
other factors favored A-B or couldn’t be assessed by the court for want of
evidence, entitling A-B to summary judgment.
The commercial strength of Action Ink’s mark was “quite
weak.” A-B showed that many companies
run “Ultimate Fan” promotions, including promotions held for sports fans. “This significantly lessens the likelihood
that the phrase, while known to the public, is associated with defendant
specifically.” The record showed dozens
of examples from Action Ink’s own discovery production, as well as 157 other
examples, including uses by the Los Angeles Angels, the Chicago Bulls, the New
England Patriots, and the Seattle Seahawks.
The over 60 C&Ds in a 6-year period also showed the prevalence of
the phrase. Action Ink, by contrast, had
no evidence of secondary meaning such as surveys or consumer testimonials. This favored A-B.
As a side note, the court pointed out that it wasn’t clear
that A-B was using the challenged term as a mark; all uses were accompanied by
BUD or BUD LIGHT, its own strong marks; the court nonetheless assumed for these
purposes that A-B was using the term as a service mark.
The court then evaluated A-B’s intent, and naturally there
was no evidence that A-B wanted to take advantage of Action Ink’s
goodwill. “Indeed, plaintiff has not
used the Mark in any recent public campaigns; this fact alone prevents the public
from associating the Mark with plaintiff.”
Given the widespread use of the term, there was no support for a finding
that A-B intended to “pirate” Action Ink’s goodwill. The 1988 letter didn’t serve to show A-B’s
awareness of the mark and subsequent bad faith, given the ten-year delay
between the notice and the current dispute and Action Ink’s lack of use of the
mark during that time.
Then, the court turned to the conceptual strength of the
mark. The pause to evaluate intent is
another indicator that conceptual and marketplace strength simply don’t play
well together. A-B argued that the mark
was descriptive without secondary meaning; Action Ink rejoined that
incontestability meant a conclusive presumption of nondescriptiveness/secondary
meaning. (This is already a weird
parsing of the law, but then again who really understands what incontestability
means for strength?) Assuming that the
mark hadn’t been abandoned, “the Court will accord the Mark nondescriptive
status.” Nonetheless, the mark was entitled
to “minimal” protection because it was at best suggestive, not fanciful or
arbitrary.
Digression: Given that courts regularly say that
“descriptive with secondary meaning” means “relatively strong,” and that
suggestive marks are “relatively weak,” are we developing a line of cases that
flips two entries on the Abercrombie spectrum,
so that it in practice goes suggestiveĂ descriptive with
secondary meaningĂ arbitraryĂ fanciful
in terms of increasing (conceptual) strength?
That might make sense, especially given how little courts require to put
a mark in the category of “suggestive” instead of “descriptive.” Conceptual and
marketplace strength are supposed to be distinct, but a claimant needs some amount of marketplace strength to
claim a descriptive term as a mark, so there has to be some crossover and the
question is where to place a descriptive term that is in fact serving as a mark
on the Abercrombie spectrum. Hypothesis: if a trademark owner does the
minimum needed to show that the symbol it claims as a mark is in fact serving
as a mark, then just getting over the line “descriptive with secondary meaning”
makes the mark stronger than just getting over the line “suggestive.” Hmm … actually, that makes a fair amount of
sense, though I still balk at calling a mark that’s only been shown to be
descriptive with secondary meaning “relatively strong” without more.
Anyhow: THE ULTIMATE FAN is associated with a contest among
sports fans. “Ultimate” means “beyond
which it is impossible to go” and “greatest or highest possible; maximum;
utmost,” and it’s logical that an “ultimate fan” is either a big supporter or a
winner of a fan contest. The
relationship between the phrase and the service took the mark out of the
arbitrary/fanciful category, and thus it got less protection; this factor
didn’t favor Action Ink.
There was no evidence of actual confusion, which
“militate[d] strongly” against a finding of likely confusion. “Indeed, plaintiff's inability to produce any
evidence of actual confusion underscores the absence of its mark from the
public eye.” As for the other factors,
such as retail outlets, purchasers, or media used, they were impossible to
evaluate “because plaintiff has none to speak of for the Mark. … Plaintiff has
not been involved in a promotion using the Mark in almost twenty years. Thus,
there is no possibility that consumers have been unable to discern whether a
contest called ‘The Ultimate Fan’ originates from plaintiff or another company
because plaintiff has no public presence related to the Mark.”
A-B sought attorneys’ fees, which require bad faith. Though Action Ink abandoned the mark, its
claims weren’t so implausible as to necessitate an inference of bad faith.
User-generated content of the day
This bar mitzvah invitation made me see "We Are the Champions" in a whole new light.
Farhad Manjoo on the perils of overpromising in ads
With reviews like this for NeverWet, can the lawsuits be far behind? What advice would an advertising lawyer have given here?
NeverWet’s instruction leaflet warns that the product’s “Flat Frosted Clear appearance may cause an item’s color or sheen to change,” but there are lots of weasel words there (“may,” “clear”) that suggest that the difference will be minor. After spraying, waiting, and spraying and waiting again, I was surprised to see that it was anything but minor. Imagine your shoes covered in a fresh layer of volcanic ash. That’s what NeverWet looks like. ...In its demo, the company shows how you can turn a cardboard box into an ice chest by spraying the inside with NeverWet. I attempted the same thing, and while most of the bottom of the box became waterproof, the side panels didn’t. ... I wondered if I was missing something [in his tests on fabric]; maybe I wasn’t spraying a thick enough coat, or letting it cure long enough, or perhaps the fabric was too porous? Then I carefully read the can’s instructions once more, and saw a note to go to the company’s Web page for more info. On that page, I found this warning: “Not intended to be applied to electronic devices or clothing.” Huh. Note that in the two viral videos, NeverWet’s reps repeatedly show off its utility on clothing and electronics. In one, an employee takes apart an iPhone, sprays the inside with the NeverWet, then dunks in the phone in a water. But the company seems afraid to claim that it can protect your valuables, so its fine print walks back those videos. “Can NeverWet be used on electronics?” asks the product’s FAQ. “No, NeverWet should not be used on electronics.” I concur. When I sprayed NeverWet on an old smartphone, the device was so thickly covered with the rubber stuff that you couldn’t see anything on the screen. (That’s why, in the video, they have to take apart the phone and spray the inside.) Even despite the thick coating, NeverWet didn’t protect the phone: It survived an initial dunk in water, but water clearly seeped into the device, and after a half an hour or so, the phone froze.Practice tip: don't make videos like the ones described, directly contradicting the fine print/instructions. Neither the FTC nor consumer lawyers will be impressed.
consumer claims aren't covered by advertising injury policy
National Union Fire Ins. Co. of Pittsburgh, Pa. v. Mead
Johnson & Co., 913 F. Supp. 2d 682 (S.D. Ind. 2012)
National Union successfully sought a declaration that it had
no duty to defend Mead Johnson in the follow-on consumer lawsuits stemming from
the PBM v. Mead Johnson infant formula
§43(a)(1)(B) false advertising litigation, where Mead Johnson was found to
have falsely claimed a unique formulation unavailable in less expensive store
brands. The consumer plaintiffs based
their claims on the same comparative advertising. National Union argued that this wasn’t
covered “personal and advertising injury.”
Under Indiana law, a duty to defend is triggered when the
underlying complaint alleges facts that might fall within the coverage of the
policy (or, when the facts are contested, the insurer must undertake a
reasonable investigation into the underlying facts). The relevant question was whether the
underlying lawsuit alleged “[o]ral or written publication ... that slanders or
libels a person or organization or ... disparages a person's or organization's
goods, products, or services.” Mead
Johnson argued that the underlying complaints alleged that consumers suffered injury
arising out of Mead Johnson’s disparagement of competitors’ lower-priced
formula, e.g., “As part of its deceptive marketing campaign, Mead Johnson has
disparaged competing products, particularly store brands....”
The court found this insufficient; to state a claim for
libel, slander, or disparagement, the underlying plaintiffs would have to
allege that the false statements were made about the plaintiffs. Consumers wouldn’t have Article III standing
to bring claims for disparagement of the competition, and their injuries were
purely economic. Since the statements at
issue weren’t “of and concerning” the underlying plaintiffs, there was no
coverage, and any economic injury they suffered didn’t fall within the scope of
“disparagement.” (I don’t really get
this. The policy by its terms doesn’t
say that the “person” who is disparaged has to be the one who’s suing to
trigger coverage; it just says that the injury has to arise out of
disparagement, and the underlying plaintiffs here alleged that Mead Johnson’s
denigration of competing brands caused them to pay more for Mead Johnson’s
version.)
No duty to defend and no duty to indemnify.
Wednesday, July 24, 2013
Misleading before and after photos
A personal trainer blogging at the Huffington Post has some striking before and after photos--before and after in less than a day. His point, consistent with the FTC's guidance on endorsements and testimonials, is that it's easy to mislead about results with before and after photos. Would reasonable consumers expect that lighting and positioning made all of the difference?
Tuesday, July 23, 2013
True product integration has arrived
On MTV's Teen Wolf, which really shouldn't surprise anyone. Last night's episode featured one character very deliberately opening and eating a Reese's Peanut Butter Cup while delivering the plot-significant line, "Perfect combinations are rare in an imperfect world." This line is, naturally enough, already in dozens of tweets/tumblr posts. As much as it made me roll my eyes, I must congratulate the writers on doing far better than usual in substantive integration.
Monday, July 22, 2013
Inconsistent yogurt rulings, but no preliminary injunction for UCL case
Kane v. Chobani, Inc., 2013 WL 3703981 (N.D. Cal.)
This decision conflicts with one
I blogged last week holding that the FDA didn’t have an enforceable
position on evaporated cane juice.
Plaintiffs alleged that they bought multiple flavors of
Chobani’s Greek Yogurt, and alleged that the labels were false and misleading
in three ways: (1) The labels described their sweetener as evaporated cane
juice (ECJ), which is just sugar, aka dried cane syrup; this term falsely concealed
the nature of the sweetener and violated FDA regulations requiring ingredients
to be identified by their “common and usual names,” as well as the standard of
identity for yogurt, which doesn’t list ECJ as an authorized sweetener.
(2) Chobani’s website
said, “The 7g of sugar listed on the nutrition facts panels … comes from a
naturally occurring type of sugar found in all dairy products called ‘lactose.’
This lactose often called ‘milk sugar,’ is the only sugar you'll find as we
don't add sugar to our yogurt.” It also
said, “Does Chobani Champions contain extra sugar? No way! Just because
Champions is made for kids doesn't mean that we need to add extra sugar. You
won't find any high fructose corn syrup or artificial ingredients, flavors, or
colors in our yogurt. Just low-fat milk … ; [and] real fruit, lightly sweetened
with evaporated cane juice ….”
(3) Chobani allegedly falsely claimed that the yogurt contained
“[o]nly natural ingredients” and were “all natural,” but actually included artificial
ingredients, specifically the use of of “fruit or vegetable juice” “for
color.”
Plaintiffs alleged the usual California claims in the usual
ways. Chobani argued first that they
failed to plead reliance. Reliance can
be shown if the defendant’s misrepresentation or nondisclosure was an immediate
cause of the plaintiff’s injury-producing conduct. The court found that plaintiffs showed
reliance as to the ECJ claims: they alleged that use of the term concealed the
fact that the ingredient was essentially white sugar or dried cane syrup; that,
based on the labels, they believed that the yogurt contained “only natural
sugars from milk and fruit and did not contain added sugars or syrups”; and
that they wouldn’t have bought the products if they’d known the truth.
However, plaintiffs’ allegations suggested that they
understood that dried cane syrup was a form of sugar, but “failed to allege
what they believed evaporated cane juice to be if not a form of sugar.” Thus, since ECJ was on the label, it was
implausible on these allegations for them to conclude that only milk and fruit
provided the sugars in the yogurt. But
the ECJ claims still survived, since plaintiffs sufficiently alleged that the
term ECJ was deceptive, concealing that the ingredient is little different than
ordinary white sugar and suggesting that it was akin to natural sugar
cane. Plaintiffs did allege that natural
sugar cane is “healthy and nutritious, containing vitamins, minerals, enzymes,
fibers, and phytonutrients,” unlike ECJ.
“Moreover, to the extent ECJ suggests that the product is derived from a
juice, it may have plausibly suggested that the product is healthier than
refined sugars and syrups.”
Also, the court found that plaintiffs didn’t sufficiently
allege reliance on the “no sugar added” claims. They didn’t allege they ever
saw Chobani’s website, on which the claims resided, and thus they couldn’t have
relied on them. In re Tobacco II didn’t change the result, since that case involved
a long-term ad campaign; plaintiffs are still required to allege facts showing
that the ads at issue were an immediate cause of the purchase decision. Plaintiffs argued that the website statements
violated FDA labeling requirements, rendering the yogurts misbranded and
unlawful to sell; further, they alleged, they wouldn’t have bought the products
if they’d known they weren’t lawfully on the market. But that wasn’t enough to
show reliance; this theory would “eviscerate the enhanced standing requirements
imposed by Proposition 64” and Kwikset,
which requires actual reliance on the allegedly deceptive or misleading
statements. Plus, there was no allegation of a duty to disclose the alleged
noncompliance with labeling laws.
Likewise, plaintiffs failed to allege reliance on the “all
natural” representations; allegations that they wouldn’t have bought the
products if they’d known that some of the yogurts were colored “artificially”
using “fruit or vegetable juice concentrate” were insufficient because the
label explicitly disclosed that Chobani added “fruit or vegetable juice
concentrate [for color].” Thus, the
reliance allegations were implausible.
With only the ECJ claims remaining, the court found that
plaintiffs had adequately alleged injury, even though Chobani argued that the
product contained exactly what was in the ingredient list. That ignored the theory of harm accepted by Kwikset: plaintiffs wouldn’t have bought
the product but for the alleged misrepresentation.
Plaintiffs didn’t allege they purchased all Chobani flavors,
or any Chobani Champions products. The
allegedly deceptive use of ECJ was substantially similar across all the
products, but plaintiffs didn’t allege facts sufficient to show that the products
they didn’t purchase were substantially similar, and both kinds of similarity
were required; claims based on unpurchased products were dismissed without
prejudice.
The court then found that it was plausible that a reasonable
consumer could be deceived by the misstatements: “it is plausible that
Defendant's use of the term ECJ suggests that ECJ is a healthier alternative to
refined sugar and may conceal the fact that ECJ is” basically white sugar (why
do you think Chobani used the term, especially in the face of FDA guidance
suggesting the contrary?).
The court also rejected Chobani’s preemption arguments,
including the fruitless argument that the FDCA lacks a private cause of action
and thus must intend that states not grant a cause of action for violating the
law. But the FDCA specifically
contemplates state law enforcement of “identical” rules. Pom
Wonderful didn’t change that; it was limited to the Lanham Act and didn’t
deal with the presumption against federal preemption of state health/safety
law. Cases involving Class III medical
devices and fraud on the FDA claims were also inapposite; there was no “comparably
rigorous review” or premarket approval for foods here, and the extensive
regulation of Class III medical devices gave preemption a different context
than the FDA’s “substantial, but more limited oversight of food labeling
requirements” that explicitly recognized a state role. Plaintiffs weren’t suing because the conduct
at issue violated the FDCA, but rather because it violated state law identical
to the federal requirements.
Chobani argued that express preemption applied. Plaintiffs alleged that the use of ECJ
violated the FDA’s requirement that ingredients be referred to by their “common
and usual name.” Chobani noted that
plaintiffs were relying on draft guidance about ECJ specifically stating that
it was nonbinding. But this specific
document was consistent with the general regulation about common and usual
names, and an agency’s interpretation of its own regulation, even if set forth in
an informal document, is “controlling unless plainly erroneous or inconsistent
with the regulation.” The FDA also expressed the same view about ECJ in several
warning letters, which while informal and advisory, also communicated the
agency’s position. For purposes of a
motion to dismiss, this was sufficient to show that plaintiffs’ claims were
identical to FDA regulations.
Plaintiffs also alleged that using ECJ in the ingredients
violated the standard of identity for yogurt, which sets forth a list of
approved “[n]utritive carbohydrate sweeteners” that may be included in a
product designated as a yogurt. The
list includes “[s]ugar (sucrose), beet or cane,” but it wasn’t entirely clear
that ECJ was permitted. However, the court
declined to resolve the issue, dismissing the claims on primary jurisdiction
grounds.
The core ECJ claim wasn’t dismissed on primary jurisdiction
grounds, because the informal guidance on ECJ meant that the court wouldn’t
have to resolve an issue of first impression without the FDA’s input. But the
FDA had proposed a new standard of identity for yogurt allowing any “safe and suitable
sweetening ingredients,” and plaintiffs didn’t allege that ECJ wasn’t safe or
suitable. The FDA had also suggested
that it wouldn’t enforce violations of the current standard of identity for
companies complying with the proposed one, making the primary jurisdiction
doctrine appropriate.
Nearing the end of the analysis: plaintiffs argued that Rule
9(b) didn’t apply to their UCL unlawfulness claim, since it wasn’t based on
fraud. The court disagreed because the underlying allegations were that the product
labels were misleading and deceptive and that’s what made them unlawful. But plaintiffs did plead with sufficient
particularity; they didn’t have to identify the exact days on which they bought
the products and they did plead the general timeframe of purchases. Chobani didn’t show that it used a term other
than ECJ during the alleged purchase period, so plaintiffs didn’t need further
specificity.
Kane v. Chobani, Inc., 2013 WL 3776172 (N.D. Cal.)
Plaintiffs sought a preliminary injunction against the sale
of allegedly mislabeled yogurts, and the court denied the motion.
The court first rejected plaintiffs’ argument that, under
California law, they weren’t required to show irreparable harm. The court disagreed about the substance of
California law, which generally does require irreparable harm. Anyway, choice of law principles supported
the application of federal law to this question of civil procedure, where the
determination wouldn’t alter the final outcome of the litigation, since a
permanent injunction would still be available if plaintiffs ultimately
prevailed.
Accepting that plaintiffs had shown likely success on the
merits, they still hadn’t shown irreparable harm. The court rejected their arguments that they
didn’t need to show irreparable harm because they were acting as private attorneys
general (that’s not enough); because they were seeking to enjoin a public
nuisance (there was no specific California law declaring mislabeled food to be
a public nuisance, nor did plaintiffs plead the existence of a public nuisance
or a special injury to the plaintiffs of a character different in kind from
that suffered by the general public, as required for public nuisance standing);
and that they were seeking to enforce statutory provisions, allowing an
inference of irreparable harm. This last
argument in favor of a presumption of irreparable harm, even assuming the
precedent behind it transferred from federal statutes to state ones, was probably
no longer good law after eBay and Winter.
Those cases at least require strong evidence of a legislative intent to abrogate
the irreparable harm element, and there was no such evidence with respect to
the consumer protection claims. (Also,
California cases following the pre-eBay rule
that no irreparable harm must be shown when an injunction is authorized by
statute only apply that rule to government agencies, which plaintiffs weren’t.)
Anyway, California law requires courts to balance the harm
to the parties, including by considering irreparable harm to the
plaintiffs. The harm here to Chobani
would be great—relabeling in accordance with any injunction wouldn’t be
possible before the yogurt expired, so it would lose millions.
And plaintiffs and other consumers were not likely to suffer
irreparable harm. Plaintiffs argued that
Chobani’s labels deceived people into over-consuming sugar, which has a
negative impact on public health. The
court wasn’t persuaded that consumers were likely to be confused about the
sugar connection: “The fact that the name of the ingredient discloses that it
is derived from cane seriously undermines any contention that consumers are
unlikely to be under the impression that the ingredient is or contains sugar.” More significantly, the labels explicitly
disclose the total amount of sugar; failing to disclose the portion of sugar
from ECJ—the added sugar—wasn’t a problem without any evidence that a consumer
who knows the total amount of sugar would suffer health effects from not
knowing how much is from ECJ.
The other harms plaintiffs identified—buying yogurt they
otherwise wouldn’t have bought, and having competitors lose market position as
a result of the mislabeling—were monetary and compensable with damages, thus
not irreparable; also alleged harms to competition were vague and speculative. (I thought in trademark cases market position
was always irreparable!)
alleged patent infringement doesn't violate Lanham Act
Seoul Laser Dieboard System Co., Ltd. v. Serviform, S.r.l.,
2013 WL 3761535 (S.D. Cal.)
Seoul Laser alleged that defendants infringed its patents
and violated the Lanham Act. Some of the patent claims survived the motion to
dismiss, but not the Lanham Act claims.
The court found it unclear whether Seoul Laser raised a §43(a)(1)(A) or
(a)(1)(B) claim, and, while other courts are more forgiving, noted that “[t]his
ambiguity alone raises fair notice concerns.”
Regardless, Seoul Laser failed to state a claim. As for §43(a)(1)(A), “origin” means the
producer of tangible goods, not the author of ideas etc. embodied therein. The allegations that the sale of infringing
machines would confuse and deceive the public into thinking that defendants’
products were Seoul Lasers were insufficient.
Seoul Laser appeared to allege only that it owned the patents embodied
by defendants’ machines, so defendants were creating confusion as to
inventorship, and that’s Dastar-barred.
The complaint also failed to state a false advertising
claim, which was subject to Rule 9(b)’s heightened pleading standard because
district courts have said so. Here,
Seoul Laser failed to identify a particular false statement or explain why it
was misleading. Tortious interference
claims failed for similar reasons.
intellectual property in the uncanny valley
Noel Cruz repaints dolls
to make them look more like their models (that is, more like the actors as they
looked when they played the relevant characters, or more like the celebrities). The results are often uncanny. Apparently there is an entire “repainting”
community. The first sale issues, both
in terms of copyright and in terms of trademark, are quite intriguing—and I don’t
recall that any right of publicity case has addressed first sale at all. (For copyright, I’d argue that to the extent
that Cruz makes the dolls resemble the relevant actors more, he is not changing
anything a copyright owner could own, as the appearance of a real human being
isn’t part of the protectable expression in a TV show or movie—but there is
loose language in cases like X One X
that could be read otherwise. But if X One X is right—if MGM owns a copyright
in Dorothy-who-looks-like-Judy-Garland—then that has interesting implications
for §301 preemption, since courts in right of publicity cases usually hold to
the contrary.)
Examples from people/characters involved in litigated right of publicity, copyright, and trademark cases:
Cruz also does black
and white portraits, for those interested in Comedy III issues.
Side note of possible interest to Vampire Diaries fans—he did a great job on
Stefan, but clearly understood that his Damon was subpar and has no closeup
pictures of the less broody Salvatore. That might be due to the
underlying doll’s failure to replicate the actor’s distinctive facial structure,
since I imagine there’s only so much repainting can do. (If anything, that doll looks more like
Joshua Jackson to me.)
Friday, July 19, 2013
The past is never dead, but it is de minimis
Faulkner Literary Rights, LLC v. Sony Pictures Classics Inc.,
No. 12-cv-00100 (N.D. Miss. July 18, 2013)
As someone said on Facebook, in an ideal world this would’ve
been a two-page order with Rule 11 sanctions attached. Instead, we get a muddle
saying that using a paraphrased Faulkner quote in a movie is a de minimis fair
use, or maybe it’s just de minimis. Here’s the court’s summary: “At issue in this
case is whether a single line from a full-length novel singly paraphrased and
attributed to the original author in a full-length Hollywood film can be
considered a copyright infringement. In
this case, it cannot.” (Emphasis
added. How about in no imaginable case could it be?)
Also the trust’s Lanham Act claim based on the same facts failed, and
here the court didn’t really bother to give a reason other than incredulity,
raising the question: is it better that in copyright we have an elaborate
schema for rejecting a terrible claim like this, but only after an extended
analysis; or that in trademark we have a set of doctrines muddled enough that
it’s hard to pick a clear doctrinal reason to reject a terrible claim like this
even though it’s obvious that the trust has to lose, so it’s simpler just to
say this is dumb and dismiss it?
(Bonus irony: of course, the opinion quotes a lot more of
the Faulkner work at issue than the movie did, though a lot less than a
standard college essay should’ve. One
hopes the trust isn’t going to sue the government for its judicial taking. Of course, in all life + 50 jurisdictions,
Faulkner’s works just entered the public domain, so plenty of people around the
world can read the whole novel at will.
But in America, the past is never dead—it’s not even public domain.)
In Faulkner’s Requiem
for a Nun, a character says, “The past is never dead. It’s not even past.” In
Midnight in Paris, a character says,
“The past is not dead. Actually, it’s not even past. You know who said that?
Faulkner, and he was right. I met him too. I ran into him at a dinner party.”
Midnight in Paris is
a whimsical Woody Allen film (is there any other kind?) involving time travel
by a “Hollywood screenwriter with literary aspirations” who meets Cole Porter,
Zelda Fitzgerald, and F. Scott Fitzgerald.
According to the court, the film has both a plot and a theme of longing
for the past, with a character who coins the term, “Golden Age Thinking, the
erroneous notion that a different time period is better than the one one’s
living in. Ya know, it’s a flaw in the romantic imagination of those people who
find it difficult to cope with the present.” The first lines of the screenwriter’s novel
are, “‘Out of the Past’ was the name of the store, and its products consisted
of memories. What was prosaic and even vulgar to one generation
had been transmuted by the
mere passing of years to a status at once magical and also
camp.” The screenwriter’s friend says, “The past has always had a great
charisma for me,” and they debate which era was the best. The quote at issue comes in context of the
screenwriter’s accusation that his girlfriend is having an affair; he got the
idea from Hemingway, Fitzgerald, Gertrude Stein and Salvador Dali, “a notion
Inez ridicules because they are all dead.”
He responds with the quote in suit.
Requiem for a Nun
is part of Faulkner’s Yoknapatawpha cycle; Sony called it “relatively obscure,”
but the court explicitly disagreed, because “[n]othing in the canon is obscure.” Requiem
is a cross between a novel and a three-act play. Searching to help a nanny sentenced to death
for the murder of a child, her defense attorney visits the child’s mother, who
is “not without fault” in the death. The
mother “resists and distances herself from her past, stating that she is now Mrs.
Gowan Stevens, not Temple Drake. Gavin Stevens [the attorney] retorts, ‘The
past is never dead. It’s not even past.’” The novel has other references to the
past, including Gavin Stevens’s statement to Gowan that “There’s no such thing
as past either” and Gavin’s description of the past as a promissory note:
It was as though she realised for
the first time that you – everyone – must, or anyway may have to, pay for your
past; the past is something like a promissory note with a trick clause in it
which, as long as nothing goes wrong, can be manumitted in an orderly manner,
but which fate or luck or chance, can foreclose on you without warning.
The court decided the case on a motion to dismiss, but,
since Sony didn’t contest any of the minimal facts alleged in the complaint,
the decision would be the same on summary judgment. (You will see below that this means the judge
opines on the state of the copyright licensing world via plausibility. If we have to have Iqbal/Twombly, then certainly copyright defendants shouldn’t be
exempt from pro-defense bias. But I
think a better explanation of the outcome here is that Campbell can’t possibly mean what it says about requiring
defendants who make commercial uses to present evidence on factor 4 to win, even
though that was the basis for the remand in Campbell
itself, because sometimes finding fair use on a motion to dismiss is
appropriate. Compare Brownmark
v. Comedy Partners, also sketchy on this point and also correctly decided.)
The court first discussed Sony’s de minimis defense. Substantial similarity is measured by
considering the qualitative and quantitative significance of the copied portion
in relation to the plaintiff’s work as a whole, which “mirrors the third factor
of the fair use defense.” (It can’t really “mirror” it, or the two inquiries
are duplicative. Uses of an entire work
can be fair. And something that’s
noninfringing isn’t necessarily a “fair” use—it may not be a “use” at all. I could get behind the idea that there is
some threshold beyond which only factor 3 matters and no consideration of the
other factors is required—but that is to say, there is a de minimis doctrine separate
from the multifactor fair use test.) The
parties agreed that the de minimis doctrine was separate from the affirmative
defense of fair use, though the Fifth Circuit hadn’t ruled on the issue. Here, the court considered the two analyses “fundamentally
related,” with the former “wholly encompassed” within fair use. Thus, it used the fair use factors “in making a determination on the de minimis
and substantial similarity issues.” (Emphasis
added.)
A claim can be dismissed if a successful affirmative defense
appears on the face of the pleadings.
But that didn’t matter anyway because “the court addresses the
affirmative defense but disposes of its ruling on separate grounds.”
Comment: As I read this, the court is saying that it is
really ruling on the de minimis issue, which is part of the prima facie case of
infringement, via the fair use factors.
The reason for this tapdance is that many courts say, without explaining
why, that a de minimis use is one that’s not recognizable. But the film attributed the quote to
Faulkner, making this use recognizable, and it’s ridiculous to have a standard
that any attributed use, however minimal, is infringing. Back when courts didn’t think copyright
owners would sue over sentence-long quotes, the recognizability standard didn’t
do much damage, but it does now. Then
the question is what might be de minimis despite being recognizable, and the
court is pulling in the fair use factors to make that determination. But if it’s still a de minimis test rather
than a variant of fair use—which it
should be, and which it must be if we were really serious about the
procedural difference between the prima facie case and affirmative defenses—then
why the fair use factors other than factor 3 should be used is somewhat
unclear. A better rule would be that
simple quotes, of the kind one would find in a review or yearbook collection,
are de minimis, full stop. The court
gets there using fair use factors by fiating a result on factor 4, which confirms
again that fair use is an awkward fit when all the defendant did was quote a
line from a book.
Okay, fair use: the use was transformative because
[t]he speaker, time, place, and
purpose of the quote in these two works are diametrically dissimilar. Here, a
weighty and somber admonition in a serious piece of literature set in the Deep South
has been lifted to present day Paris, where a disgruntled fiancé, Gil, uses the
phrase to bolster his cited precedent (that of Hemingway and Fitzgerald) in a
comedic domestic argument with Inez. Moreover, the assertion that the past is
not dead also bears literal meaning in Gil’s life, in which he transports to
the 1920’s during the year 2011. It should go without saying that this use is
highly distinguishable from an attorney imploring someone to accept
responsibility for her past, a past which, to some extent, inculpates her for
the death of her child.
The characters used the quote for “antithetical” purposes of
persuasion. One was “a serious attempt
to save someone from the death penalty,” the other was “a fiancĂ© trying to get
a leg up in a fleeting domestic dispute.” This was undoubtedly transformative. It was also relevant that Requiem was “a serious piece of literature
lifted for use in a speaking part in a movie comedy, as opposed to a printed
portion of a novel printed in a newspaper, or a song’s melody sampled in
another song.” The transformation of
medium favored fair use. (Newspapers can
quote novels—they’re generally called “reviews”—and I’m pretty sure that Campbell involved some melody; I had
thought that meaning rather than medium was significant. Belt-and-suspenders distinctions are too
often used to strangle a later litigant.)
Anyway, the changes in context and medium “coupled with the
miniscule amount borrowed tip the scales in such heavy favor of transformative
use that it diminishes the significance of considerations such as commercial
use that would tip to the detriment of fair use.” It wasn’t plausible that Sony “somehow sought
some substantial commercial benefit by infringing on copyrighted material for no
more than eight seconds in a ninety minute film,” since the 8 second clip wasn’t
“a thematic catharsis or apex in plot” for either work. (And if it had been, it
still would’ve been okay!)
Nature of the work: not helpful in transformative use
cases. Campbell’s statement to this effect was about a parody, but it also
applied to “analogous” uses like this one; this factor was neutral.
Substantiality of the portion used: Faulkner argued that the
quote was qualitatively important, containing “the essence of Requiem: there is no such thing as past,
whether for Jefferson or Temple Drake. The events of the past (for better or
worse) cannot be discarded and forgotten; the history of mankind just as the
personal history of Temple Drake shapes and forms human relations and conduct.” A critic has deemed the quote “central to the
entire novel” – the “mainspring of both theme and narrative,” and the quote’s
fame showed its unique expressiveness.
(The court considered the critic’s reaction and President Obama’s use of
the quote in a speech to be outside the pleadings, but considering them would
make no difference.) As the court
pointed out, however, this was an argument about the qualitative importance of
the theme, “not the qualitative importance
of the quote itself, however eloquent in conveying this theme the quote may be.” Copyright doesn’t protect ideas. The court focused on the qualitative
importance of the theme’s expression. But the quote constituted only a small
portion of the expression of the idea in the novel, including the quotes above
and also these:
“Because suddenly it could be as if
it never been, never happened. You know: somebody – Hemingway, wasn’t it? –
wrote a book about how it had never actually happened to a g- woman, if she
just refused to accept it, no matter who remembered, bragged…. Then Gowan came
to Paris that winter and we were married… and if that couldn’t fumigate an
American past, what else this side of heaven could you hope for to remove
stink?”
… “Perhaps she was too busy between
the three of them to be careful enough:… the doom, the fate, the past;…”
The quote at issue was a fragment of the idea’s
expression. “[H]ad Sony copied half of
these quotes, Faulkner might have a stronger argument under this element.”
Moreover, the 9-word quote’s “subsequent fame as a succinct
expression of the theme” didn’t make it qualitatively important to the originating work; that was a
matter of qualitative importance to society.
And of course the quantitative importance was miniscule. This favored fair use, and “no substantial
similarity exists between the copyrighted work and the allegedly infringing
work.”
Despite having found no substantial similarity and thus no
infringement in the first place, the court still considered factor 4. Now, Campbell
says that a proponent of fair use “would have difficulty carrying the burden of
demonstrating fair use without favorable evidence about relevant markets” and that
“a silent record on an important factor bearing on fair use disentitled the
proponent of the defense….” But here,
despite the silence of the [nonexistent] record, “the court uses these factors to
guide its determination under the de
minimis and substantial similarity analyses” (emphasis added) so it’s ok. And anyway factor 4 is a “non-issue” in light
of the other factors and the court’s opinion about the market:
The court is highly doubtful that
any relevant markets have been harmed by the use in Midnight. How Hollywood’s flattering and artful use of literary
allusion is a point of litigation, not celebration, is beyond this court’s
comprehension. The court, in its appreciation for both William Faulkner as well
as the homage paid him in Woody Allen’s film, is more likely to suppose that
the film indeed helped the plaintiff and the market value of Requiem if it had any effect at all. In
fact, Faulkner has not pled any injury except for a statutory entitlement to an
award. Such an entitlement does not hold up on a de minimis infraction,
however. Had Faulkner pointed to compelling evidence that the markets for Requiem suffered a substantial harm as a
result of the use in Midnight, this
harm would be so anomalous that it would hardly undercut Sony’s justification
in presuming fair use.
Faulkner argued that it would submit evidence of its
licensing agreements, showing harm, but a copyright owner isn’t entitled to
license fees for fair uses.
Faulkner also wanted discovery on Sony’s good faith, but
that was irrelevant here. Sony attributed the quote, and the complaint didn’t
allege facts from which bad faith could reasonably be inferred. And even if Sony acted in bad faith, “the
only relevant fair use factor … would be under the fourth factor regarding
relevant markets, which, again, would not undercut the stark balance in favor
of Sony.” And even a bad faith attempt
to injure Faulkner couldn’t help because “Sony would have had a good faith
basis for believing it need not obtain permission for its use of the quote.
That is, a bad faith effort to use a copyright holder’s work under the fair use
factors would be a contrived dichotomy that would be harmless when the use is
so apparently fair.”
Faulkner argued that Sony licensed other material for the
film, such as Cole Porter’s “Let’s Do It (Let’s Fall in Love)” and Pablo
Picasso’s artwork. But that wasn’t
relevant to whether the use of Faulkner’s quote was fair [or de minimis?], and
the court noted the “obvious” distinction that Porter and Picasso’s works were
used in their entirety, not just a fragment. Licensing these other works was
therefore irrelevant. “[N]o substantial
similarity exists between the copyrighted work and the allegedly infringing work,
and Sony’s use in this matter was de minimis.”
Now for the Lanham Act claim: “The court has no doubt that
the interests of Sony in First Amendment protection outweigh Faulkner’s
interest in pursuing a Lanham Act claim in this case. However, the court
declines to engage in a thorough analysis of this issue because a Lanham Act
claim has not been established in the first place.” The mere allegations that the film would confuse
“viewers as to a perceived affiliation, connection or association between
William Faulkner and his works, on the one hand, and Sony, on the other hand” and
that viewers might be deceived “as to the origin, sponsorship, or approval of
Sony’s goods, services, or commercial activity by William Faulkner and/or his
written works” were implausible. The only
facts alleged were the two works.
Looking at both, “largely in light of the court’s copyright analysis,” “no
such misappropriation can possibly be inferred.” Literary allusion—Faulkner’s name and a short
paraphrase—couldn’t possibly confuse an audience about affiliation. “Allusion is not synonymous with affiliation,
nor with appropriation.” Anyway, the
allegations were wholly conclusory and failed Iqbal/Twombly. Sony admitted
all the facts in the complaint, and still no reasonable juror could find
confusion.
The court declined to exercise jurisdiction over Faulkner’s
state law claim for commercial misappropriation (essentially, a right of
publicity claim).